Key Takeaways

  • 43,899 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (34,273).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 7.6% of resolved complaints.
43,899 Total complaints
100.0% Timely response rate
7.6% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against CL Holdings LLC break down by financial product category.

Product Complaints % of Total
Debt collection 34,273 78.1%
Credit reporting or other personal consumer reports 7,719 17.6%
Credit reporting, credit repair services, or other personal consumer reports 1,342 3.1%
Credit card 186 0.4%
Debt or credit management 98 0.2%
Vehicle loan or lease 96 0.2%
Payday loan, title loan, personal loan, or advance loan 71 0.2%
Credit card or prepaid card 34 0.1%
Student loan 32 0.1%
Credit reporting 15 0.0%
Consumer Loan 10 0.0%
Payday loan, title loan, or personal loan 9 0.0%
Checking or savings account 7 0.0%
Money transfer, virtual currency, or money service 4 0.0%
Bank account or service 2 0.0%
Mortgage 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about CL Holdings LLC.

Attempts to collect debt not owed 16,214
Written notification about debt 6,127
Took or threatened to take negative or legal action 5,058
Incorrect information on your report 4,836
False statements or representation 4,731
Improper use of your report 2,400
Problem with a company's investigation into an existing problem 1,490
Communication tactics 883
Electronic communications 452
Problem with a credit reporting company's investigation into an existing problem 334

Company Response Breakdown

When consumers file complaints, CL Holdings LLC responds in one of several ways. The breakdown below shows how CL Holdings LLC has resolved complaints.

Response Count Percentage
Closed with explanation 40,221 91.6%
Closed with non-monetary relief 3,520 8%
Closed with monetary relief 112 0.3%
In progress 45 0.1%
Untimely response 1 0%

Complaints by State

Top states where consumers have filed complaints against CL Holdings LLC.

State Complaints
Texas 6,521
Florida 4,795
Georgia 4,157
California 3,646
Illinois 2,042
South Carolina 1,745
Pennsylvania 1,663
Alabama 1,426
New York 1,334
Ohio 1,309
Virginia 1,196
Michigan 1,172
Louisiana 1,101
North Carolina 1,077
Maryland 957
New Jersey 886
Arizona 873
Tennessee 802
Indiana 588
Nevada 570

Your Rights

What to do if you have a complaint against CL Holdings LLC

  1. Contact CL Holdings LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does CL Holdings LLC have?

    CL Holdings LLC has 43,899 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about CL Holdings LLC?

    The most common issue reported is Attempts to collect debt not owed with 16,214 complaints.

  • How do I file a complaint against CL Holdings LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does CL Holdings LLC respond to complaints on time?

    CL Holdings LLC has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.