CL Holdings LLC Consumer Complaints
CL Holdings LLC has received 39,762 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 39,762 total complaints on file with the CFPB.
- Most complaints are about Debt collection (30,856).
- Timely response rate: 100.0%.
- Consumer disputed rate: 7.6% of resolved complaints.
Complaints by Product
The following table shows how complaints against CL Holdings LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 30,856 | 77.6% |
| Credit reporting or other personal consumer reports | 7,015 | 17.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 1,342 | 3.4% |
| Credit card | 180 | 0.5% |
| Debt or credit management | 94 | 0.2% |
| Vehicle loan or lease | 93 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 69 | 0.2% |
| Credit card or prepaid card | 34 | 0.1% |
| Student loan | 32 | 0.1% |
| Credit reporting | 15 | 0.0% |
| Consumer Loan | 10 | 0.0% |
| Payday loan, title loan, or personal loan | 9 | 0.0% |
| Checking or savings account | 7 | 0.0% |
| Money transfer, virtual currency, or money service | 4 | 0.0% |
| Bank account or service | 2 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about CL Holdings LLC.
Company Response Breakdown
When consumers file complaints, CL Holdings LLC responds in one of several ways. The breakdown below shows how CL Holdings LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 37,735 | 94.9% |
| Closed with non-monetary relief | 1,814 | 4.6% |
| Closed with monetary relief | 112 | 0.3% |
| In progress | 100 | 0.3% |
| Untimely response | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against CL Holdings LLC.
| State | Complaints |
|---|---|
| Texas | 5,816 |
| Florida | 4,318 |
| Georgia | 3,816 |
| California | 3,371 |
| Illinois | 1,796 |
| Pennsylvania | 1,561 |
| South Carolina | 1,528 |
| Alabama | 1,231 |
| New York | 1,201 |
| Ohio | 1,201 |
| Michigan | 1,089 |
| Virginia | 1,089 |
| Louisiana | 1,000 |
| North Carolina | 960 |
| Maryland | 877 |
| New Jersey | 813 |
| Arizona | 800 |
| Tennessee | 733 |
| Nevada | 541 |
| Indiana | 539 |
Your Rights
What to do if you have a complaint against CL Holdings LLC
- Contact CL Holdings LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does CL Holdings LLC have?
CL Holdings LLC has 39,762 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about CL Holdings LLC?
The most common issue reported is Attempts to collect debt not owed with 14,244 complaints.
-
How do I file a complaint against CL Holdings LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does CL Holdings LLC respond to complaints on time?
CL Holdings LLC has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.