Checking or savings account Complaints in North Carolina
North Carolina consumers have filed 10,933 complaints about checking or savings account with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 10,933 checking or savings account complaints from North Carolina.
- Wells Fargo & Company has the most complaints (1,916).
- Most common issue: Managing an account.
10,933 Total checking or savings account complaints
30 Companies involved
12 Distinct issues
Top Companies for Checking or savings account in North Carolina
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 1,916 | 17.5% |
| Bank of America, National Association | 1,178 | 10.8% |
| Navy Federal Credit Union | 1,071 | 9.8% |
| Truist Financial Corporation | 806 | 7.4% |
| Chime Financial Inc | 606 | 5.5% |
| Capital One Financial Corporation | 476 | 4.4% |
| JPMorgan Chase & Co. | 459 | 4.2% |
| PNC Bank N.A. | 401 | 3.7% |
| State Employees Credit Union | 333 | 3.0% |
| Block, Inc. | 309 | 2.8% |
| Citibank, N.A. | 307 | 2.8% |
| Fifth Third Financial Corporation | 267 | 2.4% |
| United Services Automobile Association | 256 | 2.3% |
| TD Bank US Holding Company | 184 | 1.7% |
| First Citizens Bancshares, Inc. | 152 | 1.4% |
| Ally Financial Inc. | 135 | 1.2% |
| SoFi Technologies, Inc. | 132 | 1.2% |
| SunTrust Banks, Inc. | 116 | 1.1% |
| Bb&t Corporation | 109 | 1.0% |
| U.S. Bancorp | 106 | 1.0% |
Common Issues
How Companies Respond
Breakdown of how companies respond to checking or savings account complaints from North Carolina.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 8,802 | 80.5% |
| Closed with monetary relief | 1,416 | 13% |
| Closed with non-monetary relief | 572 | 5.2% |
| In progress | 124 | 1.1% |
| Untimely response | 19 | 0.2% |
Frequently Asked Questions
-
How many Checking or savings account complaints have been filed in North Carolina?
10,933 complaints about checking or savings account have been filed from North Carolina.
-
Which company gets the most checking or savings account complaints in North Carolina?
Wells Fargo & Company leads with 1,916 checking or savings account complaints in North Carolina.
-
What is the most common issue with checking or savings account in North Carolina?
The most frequently reported issue is Managing an account with 6,032 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.