Credit card Complaints in North Carolina
North Carolina consumers have filed 8,696 complaints about credit card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 8,696 credit card complaints from North Carolina.
- Capital One Financial Corporation has the most complaints (1,042).
- Most common issue: Problem with a purchase shown on your statement.
8,696 Total credit card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card in North Carolina
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 1,042 | 12.0% |
| Citibank, N.A. | 1,009 | 11.6% |
| Synchrony Financial | 947 | 10.9% |
| JPMorgan Chase & Co. | 609 | 7.0% |
| Bank of America, National Association | 495 | 5.7% |
| American Express Company | 483 | 5.6% |
| Equifax, Inc. | 392 | 4.5% |
| Wells Fargo & Company | 357 | 4.1% |
| Discover Bank | 344 | 4.0% |
| Barclays Bank Delaware | 327 | 3.8% |
| Experian Information Solutions Inc. | 323 | 3.7% |
| TransUnion Intermediate Holdings, Inc. | 306 | 3.5% |
| Bread Financial Holdings, Inc. | 253 | 2.9% |
| Goldman Sachs Bank USA | 157 | 1.8% |
| Navy Federal Credit Union | 138 | 1.6% |
| U.S. Bancorp | 114 | 1.3% |
| TD Bank US Holding Company | 96 | 1.1% |
| CLGF Holdco 1, LLC | 95 | 1.1% |
| Truist Financial Corporation | 84 | 1.0% |
| Chime Financial Inc | 69 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card complaints from North Carolina.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,692 | 65.5% |
| Closed with monetary relief | 1,345 | 15.5% |
| Closed with non-monetary relief | 1,333 | 15.3% |
| In progress | 108 | 1.2% |
| Closed without relief | 104 | 1.2% |
| Closed with relief | 85 | 1% |
| Closed | 22 | 0.3% |
| Untimely response | 7 | 0.1% |
Frequently Asked Questions
-
How many Credit card complaints have been filed in North Carolina?
8,696 complaints about credit card have been filed from North Carolina.
-
Which company gets the most credit card complaints in North Carolina?
Capital One Financial Corporation leads with 1,042 credit card complaints in North Carolina.
-
What is the most common issue with credit card in North Carolina?
The most frequently reported issue is Problem with a purchase shown on your statement with 1,389 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.