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Credit reporting, credit repair services, or other personal consumer reports Complaints in North Carolina

North Carolina consumers have filed 78,613 complaints about credit reporting, credit repair services, or other personal consumer reports with the CFPB. See which companies are involved and what issues consumers report most often.

Data last updated: Jun 1, 2026

Key Takeaways

  • 78,613 credit reporting, credit repair services, or other personal consumer reports complaints from North Carolina.
  • Equifax, Inc. has the most complaints (26,365).
  • Most common issue: Incorrect information on your report.
78,613 Total credit reporting, credit repair services, or other personal consumer reports complaints
30 Companies involved
15 Distinct issues

Top Companies for Credit reporting, credit repair services, or other personal consumer reports in North Carolina

Company Complaints % of Total
Equifax, Inc. 26,365 33.5%
TransUnion Intermediate Holdings, Inc. 22,212 28.3%
Experian Information Solutions Inc. 20,957 26.7%
Capital One Financial Corporation 707 0.9%
Synchrony Financial 328 0.4%
Lexisnexis 270 0.3%
Wells Fargo & Company 267 0.3%
Citibank, N.A. 215 0.3%
JPMorgan Chase & Co. 211 0.3%
Bread Financial Holdings, Inc. 203 0.3%
Bank of America, National Association 194 0.2%
Discover Bank 180 0.2%
Ally Financial Inc. 157 0.2%
State Employees Credit Union 137 0.2%
Santander Consumer USA Holdings Inc. 132 0.2%
Navy Federal Credit Union 128 0.2%
Truist Financial Corporation 115 0.1%
Corelogic Inc. 104 0.1%
American Express Company 103 0.1%
Bull City Financial Solutions, Inc 93 0.1%

Common Issues

Incorrect information on your report 33,456
Problem with a credit reporting company's investigation into an existing problem 22,890
Improper use of your report 20,306
Unable to get your credit report or credit score 796
Problem with fraud alerts or security freezes 475
Credit monitoring or identity theft protection services 430
Problem with a company's investigation into an existing issue 91
Fraud or scam 55
Identity theft protection or other monitoring services 34
Confusing or misleading advertising or marketing 23

How Companies Respond

Breakdown of how companies respond to credit reporting, credit repair services, or other personal consumer reports complaints from North Carolina.

Response Count Percentage
Closed with explanation 53,817 68.5%
Closed with non-monetary relief 24,647 31.4%
Closed with monetary relief 102 0.1%
Untimely response 47 0.1%

Frequently Asked Questions

  • How many Credit reporting, credit repair services, or other personal consumer reports complaints have been filed in North Carolina?

    78,613 complaints about credit reporting, credit repair services, or other personal consumer reports have been filed from North Carolina.

  • Which company gets the most credit reporting, credit repair services, or other personal consumer reports complaints in North Carolina?

    Equifax, Inc. leads with 26,365 credit reporting, credit repair services, or other personal consumer reports complaints in North Carolina.

  • What is the most common issue with credit reporting, credit repair services, or other personal consumer reports in North Carolina?

    The most frequently reported issue is Incorrect information on your report with 33,456 complaints.

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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.