Lexisnexis Consumer Complaints
Lexisnexis has received 55,512 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 55,512 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (45,571).
- Timely response rate: 98.9%.
- Consumer disputed rate: 22.8% of resolved complaints.
Complaints by Product
The following table shows how complaints against Lexisnexis break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 45,571 | 82.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 9,285 | 16.7% |
| Credit reporting | 305 | 0.5% |
| Debt collection | 225 | 0.4% |
| Debt or credit management | 33 | 0.1% |
| Credit card | 30 | 0.1% |
| Checking or savings account | 24 | 0.0% |
| Bank account or service | 8 | 0.0% |
| Vehicle loan or lease | 7 | 0.0% |
| Money transfer, virtual currency, or money service | 6 | 0.0% |
| Consumer Loan | 5 | 0.0% |
| Mortgage | 5 | 0.0% |
| Credit card or prepaid card | 3 | 0.0% |
| Student loan | 2 | 0.0% |
| Money transfers | 1 | 0.0% |
| Payday loan, title loan, or personal loan | 1 | 0.0% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Lexisnexis.
Company Response Breakdown
When consumers file complaints, Lexisnexis responds in one of several ways. The breakdown below shows how Lexisnexis has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 39,812 | 71.7% |
| Closed with non-monetary relief | 13,489 | 24.3% |
| In progress | 2,205 | 4% |
| Closed | 4 | 0% |
| Closed with monetary relief | 2 | 0% |
Complaints by State
Top states where consumers have filed complaints against Lexisnexis.
| State | Complaints |
|---|---|
| Florida | 8,171 |
| Texas | 5,562 |
| Georgia | 5,239 |
| California | 4,703 |
| Illinois | 4,005 |
| New York | 2,422 |
| Michigan | 2,115 |
| Alabama | 1,904 |
| Ohio | 1,632 |
| North Carolina | 1,498 |
| Maryland | 1,463 |
| Pennsylvania | 1,381 |
| New Jersey | 1,287 |
| Virginia | 1,255 |
| Mississippi | 1,248 |
| Tennessee | 1,213 |
| Wisconsin | 911 |
| Louisiana | 880 |
| Arizona | 865 |
| Missouri | 858 |
Your Rights
What to do if you have a complaint against Lexisnexis
- Contact Lexisnexis directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Lexisnexis have?
Lexisnexis has 55,512 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Lexisnexis?
The most common issue reported is Incorrect information on your report with 32,882 complaints.
-
How do I file a complaint against Lexisnexis?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Lexisnexis respond to complaints on time?
Lexisnexis has a 98.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.