Consumer Loan Complaints in Pennsylvania
Pennsylvania consumers have filed 1,152 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,152 consumer loan complaints from Pennsylvania.
- Ally Financial Inc. has the most complaints (102).
- Most common issue: Managing the loan or lease.
1,152 Total consumer loan complaints
30 Companies involved
15 Distinct issues
Top Companies for Consumer Loan in Pennsylvania
| Company | Complaints | % of Total |
|---|---|---|
| Ally Financial Inc. | 102 | 8.9% |
| Santander Consumer USA Holdings Inc. | 97 | 8.4% |
| Wells Fargo & Company | 71 | 6.2% |
| PNC Bank N.A. | 52 | 4.5% |
| Citibank, N.A. | 42 | 3.6% |
| OneMain Financial Holdings, LLC. | 42 | 3.6% |
| Toyota Motor Credit Corporation | 42 | 3.6% |
| General Motors Financial Company, Inc. | 40 | 3.5% |
| JPMorgan Chase & Co. | 37 | 3.2% |
| Citizens Financial Group, Inc. | 33 | 2.9% |
| Bank of America, National Association | 27 | 2.3% |
| Capital One Financial Corporation | 25 | 2.2% |
| American Honda Finance Corp. | 23 | 2.0% |
| Bb&t Corporation | 22 | 1.9% |
| Credit Acceptance Corporation | 22 | 1.9% |
| Santander Bank, National Association | 22 | 1.9% |
| Westlake Services, LLC | 21 | 1.8% |
| Hyundai Capital America | 20 | 1.7% |
| Synchrony Financial | 20 | 1.7% |
| Fifth Third Financial Corporation | 19 | 1.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from Pennsylvania.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 932 | 80.9% |
| Closed with monetary relief | 93 | 8.1% |
| Closed with non-monetary relief | 68 | 5.9% |
| Closed | 36 | 3.1% |
| Closed without relief | 11 | 1% |
| Untimely response | 8 | 0.7% |
| Closed with relief | 4 | 0.3% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in Pennsylvania?
1,152 complaints about consumer loan have been filed from Pennsylvania.
-
Which company gets the most consumer loan complaints in Pennsylvania?
Ally Financial Inc. leads with 102 consumer loan complaints in Pennsylvania.
-
What is the most common issue with consumer loan in Pennsylvania?
The most frequently reported issue is Managing the loan or lease with 553 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.