Bank account or service Complaints in Texas
Texas consumers have filed 5,177 complaints about bank account or service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 5,177 bank account or service complaints from Texas.
- Wells Fargo & Company has the most complaints (999).
- Most common issue: Account opening, closing, or management.
5,177 Total bank account or service complaints
30 Companies involved
5 Distinct issues
Top Companies for Bank account or service in Texas
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 999 | 19.3% |
| JPMorgan Chase & Co. | 939 | 18.1% |
| Bank of America, National Association | 911 | 17.6% |
| BBVA Financial Corporation | 405 | 7.8% |
| Capital One Financial Corporation | 289 | 5.6% |
| Citibank, N.A. | 248 | 4.8% |
| United Services Automobile Association | 175 | 3.4% |
| Regions Financial Corporation | 127 | 2.5% |
| Comerica | 108 | 2.1% |
| Bb&t Corporation | 73 | 1.4% |
| Synchrony Financial | 65 | 1.3% |
| U.S. Bancorp | 64 | 1.2% |
| Navy Federal Credit Union | 62 | 1.2% |
| Paypal Holdings, Inc | 52 | 1.0% |
| Ally Financial Inc. | 47 | 0.9% |
| HSBC North America Holdings Inc. | 37 | 0.7% |
| Bok Financial Corp. | 35 | 0.7% |
| Cullen/frost Bankers, Inc. | 30 | 0.6% |
| Discover Bank | 30 | 0.6% |
| American Express Company | 28 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to bank account or service complaints from Texas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,526 | 68.1% |
| Closed with monetary relief | 1,080 | 20.9% |
| Closed with non-monetary relief | 335 | 6.5% |
| Closed without relief | 110 | 2.1% |
| Closed | 71 | 1.4% |
| Closed with relief | 55 | 1.1% |
Frequently Asked Questions
-
How many Bank account or service complaints have been filed in Texas?
5,177 complaints about bank account or service have been filed from Texas.
-
Which company gets the most bank account or service complaints in Texas?
Wells Fargo & Company leads with 999 bank account or service complaints in Texas.
-
What is the most common issue with bank account or service in Texas?
The most frequently reported issue is Account opening, closing, or management with 2,314 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.