Consumer Loan Complaints in Texas
Texas consumers have filed 2,803 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 2,803 consumer loan complaints from Texas.
- Santander Consumer USA Holdings Inc. has the most complaints (261).
- Most common issue: Managing the loan or lease.
2,803 Total consumer loan complaints
30 Companies involved
15 Distinct issues
Top Companies for Consumer Loan in Texas
| Company | Complaints | % of Total |
|---|---|---|
| Santander Consumer USA Holdings Inc. | 261 | 9.3% |
| Wells Fargo & Company | 217 | 7.7% |
| Ally Financial Inc. | 208 | 7.4% |
| Capital One Financial Corporation | 119 | 4.2% |
| JPMorgan Chase & Co. | 86 | 3.1% |
| Conn's, Inc. | 81 | 2.9% |
| Toyota Motor Credit Corporation | 65 | 2.3% |
| Synchrony Financial | 63 | 2.2% |
| General Motors Financial Company, Inc. | 55 | 2.0% |
| Nissan Motor Acceptance Company LLC | 55 | 2.0% |
| TMX Finance LLC | 53 | 1.9% |
| Bank of America, National Association | 51 | 1.8% |
| Citibank, N.A. | 51 | 1.8% |
| Bb&t Corporation | 48 | 1.7% |
| OneMain Financial Holdings, LLC. | 45 | 1.6% |
| DriveTime | 41 | 1.5% |
| U.S. Bancorp | 41 | 1.5% |
| Ford Motor Credit Co. | 39 | 1.4% |
| Westlake Services, LLC | 39 | 1.4% |
| Fifth Third Financial Corporation | 36 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from Texas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,240 | 79.9% |
| Closed with non-monetary relief | 312 | 11.1% |
| Closed with monetary relief | 160 | 5.7% |
| Closed | 56 | 2% |
| Closed without relief | 23 | 0.8% |
| Untimely response | 8 | 0.3% |
| Closed with relief | 4 | 0.1% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in Texas?
2,803 complaints about consumer loan have been filed from Texas.
-
Which company gets the most consumer loan complaints in Texas?
Santander Consumer USA Holdings Inc. leads with 261 consumer loan complaints in Texas.
-
What is the most common issue with consumer loan in Texas?
The most frequently reported issue is Managing the loan or lease with 1,314 complaints.
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The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.