Credit card or prepaid card Complaints in Texas
Texas consumers have filed 14,858 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 14,858 credit card or prepaid card complaints from Texas.
- Capital One Financial Corporation has the most complaints (1,945).
- Most common issue: Problem with a purchase shown on your statement.
14,858 Total credit card or prepaid card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card or prepaid card in Texas
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 1,945 | 13.1% |
| Citibank, N.A. | 1,754 | 11.8% |
| JPMorgan Chase & Co. | 1,348 | 9.1% |
| Synchrony Financial | 1,254 | 8.4% |
| Bank of America, National Association | 955 | 6.4% |
| American Express Company | 924 | 6.2% |
| Bread Financial Holdings, Inc. | 752 | 5.1% |
| Wells Fargo & Company | 654 | 4.4% |
| Discover Bank | 579 | 3.9% |
| U.S. Bancorp | 520 | 3.5% |
| Barclays Bank Delaware | 474 | 3.2% |
| TransUnion Intermediate Holdings, Inc. | 262 | 1.8% |
| Equifax, Inc. | 242 | 1.6% |
| Experian Information Solutions Inc. | 231 | 1.6% |
| Comerica | 201 | 1.4% |
| TD Bank US Holding Company | 197 | 1.3% |
| Navy Federal Credit Union | 194 | 1.3% |
| Goldman Sachs Bank USA | 175 | 1.2% |
| United Services Automobile Association | 162 | 1.1% |
| Netspend Corporation | 157 | 1.1% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from Texas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 10,436 | 70.2% |
| Closed with monetary relief | 2,432 | 16.4% |
| Closed with non-monetary relief | 1,981 | 13.3% |
| Untimely response | 9 | 0.1% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in Texas?
14,858 complaints about credit card or prepaid card have been filed from Texas.
-
Which company gets the most credit card or prepaid card complaints in Texas?
Capital One Financial Corporation leads with 1,945 credit card or prepaid card complaints in Texas.
-
What is the most common issue with credit card or prepaid card in Texas?
The most frequently reported issue is Problem with a purchase shown on your statement with 3,639 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.