Debt collection Complaints in Virginia
Virginia consumers have filed 26,490 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 26,490 debt collection complaints from Virginia.
- Equifax, Inc. has the most complaints (1,701).
- Most common issue: Attempts to collect debt not owed.
26,490 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Equifax, Inc. | 1,701 | 6.4% |
| TransUnion Intermediate Holdings, Inc. | 1,421 | 5.4% |
| Experian Information Solutions Inc. | 1,179 | 4.5% |
| Encore Capital Group Inc. | 1,111 | 4.2% |
| Portfolio Recovery Associates, LLC | 1,002 | 3.8% |
| Resurgent Capital Services L.P. | 1,001 | 3.8% |
| CL Holdings LLC | 869 | 3.3% |
| R & B Corporation of Virginia | 585 | 2.2% |
| Transworld Systems Inc. | 476 | 1.8% |
| CCS Financial Services, Inc. | 372 | 1.4% |
| Capital One Financial Corporation | 327 | 1.2% |
| Kriya Capital, LLC | 311 | 1.2% |
| I.C. System, Inc. | 307 | 1.2% |
| Synchrony Financial | 280 | 1.1% |
| Citibank, N.A. | 249 | 0.9% |
| Southwest Credit Systems, L.P. | 227 | 0.9% |
| National Credit Systems,Inc. | 222 | 0.8% |
| Io, Inc. | 218 | 0.8% |
| Erc | 209 | 0.8% |
| Convergent Resources, Inc. | 208 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 20,426 | 77.1% |
| Closed with non-monetary relief | 5,245 | 19.8% |
| Untimely response | 255 | 1% |
| Closed | 231 | 0.9% |
| In progress | 194 | 0.7% |
| Closed with monetary relief | 138 | 0.5% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in Virginia?
26,490 complaints about debt collection have been filed from Virginia.
-
Which company gets the most debt collection complaints in Virginia?
Equifax, Inc. leads with 1,701 debt collection complaints in Virginia.
-
What is the most common issue with debt collection in Virginia?
The most frequently reported issue is Attempts to collect debt not owed with 9,074 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.