Key Takeaways

  • 1,328 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (1,071).
  • Timely response rate: 95.6%.
  • Consumer disputed rate: 16.6% of resolved complaints.
1,328 Total complaints
95.6% Timely response rate
16.6% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against R & B Corporation of Virginia break down by financial product category.

Product Complaints % of Total
Debt collection 1,071 80.6%
Credit reporting, credit repair services, or other personal consumer reports 218 16.4%
Credit reporting or other personal consumer reports 33 2.5%
Credit reporting 4 0.3%
Checking or savings account 1 0.1%
Debt or credit management 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about R & B Corporation of Virginia.

Attempts to collect debt not owed 415
Written notification about debt 325
Incorrect information on your report 113
False statements or representation 79
Took or threatened to take negative or legal action 76
Cont'd attempts collect debt not owed 72
Problem with a credit reporting company's investigation into an existing problem 72
Improper use of your report 57
Disclosure verification of debt 45
Communication tactics 33

Company Response Breakdown

When consumers file complaints, R & B Corporation of Virginia responds in one of several ways. The breakdown below shows how R & B Corporation of Virginia has resolved complaints.

Response Count Percentage
Closed with explanation 1,295 97.5%
Closed with non-monetary relief 28 2.1%
Closed 5 0.4%

Complaints by State

Top states where consumers have filed complaints against R & B Corporation of Virginia.

Your Rights

What to do if you have a complaint against R & B Corporation of Virginia

  1. Contact R & B Corporation of Virginia directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does R & B Corporation of Virginia have?

    R & B Corporation of Virginia has 1,328 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about R & B Corporation of Virginia?

    The most common issue reported is Attempts to collect debt not owed with 415 complaints.

  • How do I file a complaint against R & B Corporation of Virginia?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does R & B Corporation of Virginia respond to complaints on time?

    R & B Corporation of Virginia has a 95.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.