Key Takeaways

  • 18,263 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (14,164).
  • Timely response rate: 98.6%.
  • Consumer disputed rate: 24.5% of resolved complaints.
18,263 Total complaints
98.6% Timely response rate
24.5% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against National Credit Systems,Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 14,164 77.6%
Credit reporting or other personal consumer reports 2,750 15.1%
Credit reporting, credit repair services, or other personal consumer reports 1,245 6.8%
Credit reporting 39 0.2%
Debt or credit management 36 0.2%
Credit card 6 0.0%
Mortgage 5 0.0%
Consumer Loan 4 0.0%
Credit card or prepaid card 3 0.0%
Money transfer, virtual currency, or money service 3 0.0%
Bank account or service 2 0.0%
Checking or savings account 2 0.0%
Payday loan 1 0.0%
Payday loan, title loan, or personal loan 1 0.0%
Payday loan, title loan, personal loan, or advance loan 1 0.0%
Vehicle loan or lease 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about National Credit Systems,Inc..

Attempts to collect debt not owed 6,156
Written notification about debt 2,565
False statements or representation 2,510
Incorrect information on your report 2,104
Took or threatened to take negative or legal action 1,533
Improper use of your report 750
Problem with a company's investigation into an existing problem 654
Cont'd attempts collect debt not owed 508
Problem with a credit reporting company's investigation into an existing problem 382
Communication tactics 369

Company Response Breakdown

When consumers file complaints, National Credit Systems,Inc. responds in one of several ways. The breakdown below shows how National Credit Systems,Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 17,859 97.8%
In progress 397 2.2%
Closed with non-monetary relief 5 0%
Closed 1 0%
Closed with monetary relief 1 0%

Complaints by State

Top states where consumers have filed complaints against National Credit Systems,Inc..

State Complaints
Texas 3,935
Georgia 2,735
Florida 2,158
North Carolina 1,164
South Carolina 746
California 580
Ohio 470
Illinois 459
Alabama 432
Arizona 414
New York 378
Maryland 370
Michigan 364
Louisiana 356
Tennessee 347
Pennsylvania 292
Nevada 286
Virginia 272
Colorado 266
Mississippi 240

Your Rights

What to do if you have a complaint against National Credit Systems,Inc.

  1. Contact National Credit Systems,Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does National Credit Systems,Inc. have?

    National Credit Systems,Inc. has 18,263 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about National Credit Systems,Inc.?

    The most common issue reported is Attempts to collect debt not owed with 6,156 complaints.

  • How do I file a complaint against National Credit Systems,Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does National Credit Systems,Inc. respond to complaints on time?

    National Credit Systems,Inc. has a 98.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.