Consumer Loan Complaints in Washington
Washington consumers have filed 454 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 454 consumer loan complaints from Washington.
- Wells Fargo & Company has the most complaints (50).
- Most common issue: Managing the loan or lease.
454 Total consumer loan complaints
30 Companies involved
14 Distinct issues
Top Companies for Consumer Loan in Washington
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 50 | 11.0% |
| Santander Consumer USA Holdings Inc. | 32 | 7.0% |
| JPMorgan Chase & Co. | 25 | 5.5% |
| Capital One Financial Corporation | 19 | 4.2% |
| OneMain Financial Holdings, LLC. | 15 | 3.3% |
| Ally Financial Inc. | 12 | 2.6% |
| Bank of America, National Association | 12 | 2.6% |
| Boeing Employees' Credit Union | 12 | 2.6% |
| Citibank, N.A. | 12 | 2.6% |
| Synchrony Financial | 12 | 2.6% |
| Toyota Motor Credit Corporation | 11 | 2.4% |
| U.S. Bancorp | 11 | 2.4% |
| Nissan Motor Acceptance Company LLC | 7 | 1.5% |
| Reliable Credit Association, Inc. | 7 | 1.5% |
| Exeter Finance, LLC. | 6 | 1.3% |
| General Motors Financial Company, Inc. | 6 | 1.3% |
| Keycorp | 6 | 1.3% |
| Navy Federal Credit Union | 6 | 1.3% |
| TD Bank US Holding Company | 6 | 1.3% |
| United Services Automobile Association | 6 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from Washington.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 363 | 80% |
| Closed with non-monetary relief | 50 | 11% |
| Closed with monetary relief | 28 | 6.2% |
| Closed | 6 | 1.3% |
| Closed without relief | 4 | 0.9% |
| Closed with relief | 2 | 0.4% |
| Untimely response | 1 | 0.2% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in Washington?
454 complaints about consumer loan have been filed from Washington.
-
Which company gets the most consumer loan complaints in Washington?
Wells Fargo & Company leads with 50 consumer loan complaints in Washington.
-
What is the most common issue with consumer loan in Washington?
The most frequently reported issue is Managing the loan or lease with 219 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.