Credit card or prepaid card Complaints in Washington
Washington consumers have filed 4,056 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 4,056 credit card or prepaid card complaints from Washington.
- Bank of America, National Association has the most complaints (558).
- Most common issue: Problem with a purchase shown on your statement.
4,056 Total credit card or prepaid card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card or prepaid card in Washington
| Company | Complaints | % of Total |
|---|---|---|
| Bank of America, National Association | 558 | 13.8% |
| Citibank, N.A. | 506 | 12.5% |
| Capital One Financial Corporation | 463 | 11.4% |
| JPMorgan Chase & Co. | 387 | 9.5% |
| American Express Company | 359 | 8.9% |
| Synchrony Financial | 281 | 6.9% |
| Bread Financial Holdings, Inc. | 175 | 4.3% |
| U.S. Bancorp | 169 | 4.2% |
| Barclays Bank Delaware | 137 | 3.4% |
| Wells Fargo & Company | 128 | 3.2% |
| Discover Bank | 112 | 2.8% |
| Netspend Corporation | 66 | 1.6% |
| Comerica | 57 | 1.4% |
| Goldman Sachs Bank USA | 52 | 1.3% |
| Keycorp | 50 | 1.2% |
| TD Bank US Holding Company | 49 | 1.2% |
| Navy Federal Credit Union | 43 | 1.1% |
| Boeing Employees' Credit Union | 39 | 1.0% |
| United Services Automobile Association | 30 | 0.7% |
| Paypal Holdings, Inc | 24 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from Washington.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,807 | 69.2% |
| Closed with monetary relief | 827 | 20.4% |
| Closed with non-monetary relief | 421 | 10.4% |
| Untimely response | 1 | 0% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in Washington?
4,056 complaints about credit card or prepaid card have been filed from Washington.
-
Which company gets the most credit card or prepaid card complaints in Washington?
Bank of America, National Association leads with 558 credit card or prepaid card complaints in Washington.
-
What is the most common issue with credit card or prepaid card in Washington?
The most frequently reported issue is Problem with a purchase shown on your statement with 1,111 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.