Credit card Complaints in Washington
Washington consumers have filed 5,355 complaints about credit card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 5,355 credit card complaints from Washington.
- Citibank, N.A. has the most complaints (741).
- Most common issue: Problem with a purchase shown on your statement.
5,355 Total credit card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card in Washington
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 741 | 13.8% |
| Bank of America, National Association | 696 | 13.0% |
| Capital One Financial Corporation | 599 | 11.2% |
| JPMorgan Chase & Co. | 504 | 9.4% |
| American Express Company | 459 | 8.6% |
| Synchrony Financial | 403 | 7.5% |
| Wells Fargo & Company | 198 | 3.7% |
| U.S. Bancorp | 190 | 3.5% |
| Barclays Bank Delaware | 181 | 3.4% |
| Discover Bank | 164 | 3.1% |
| Goldman Sachs Bank USA | 136 | 2.5% |
| Bread Financial Holdings, Inc. | 134 | 2.5% |
| Equifax, Inc. | 113 | 2.1% |
| TransUnion Intermediate Holdings, Inc. | 91 | 1.7% |
| Experian Information Solutions Inc. | 86 | 1.6% |
| TD Bank US Holding Company | 54 | 1.0% |
| United Services Automobile Association | 50 | 0.9% |
| Boeing Employees' Credit Union | 47 | 0.9% |
| Paypal Holdings, Inc | 41 | 0.8% |
| CLGF Holdco 1, LLC | 37 | 0.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card complaints from Washington.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,247 | 60.6% |
| Closed with monetary relief | 1,141 | 21.3% |
| Closed with non-monetary relief | 715 | 13.4% |
| In progress | 109 | 2% |
| Closed without relief | 83 | 1.5% |
| Closed with relief | 52 | 1% |
| Closed | 6 | 0.1% |
| Untimely response | 2 | 0% |
Frequently Asked Questions
-
How many Credit card complaints have been filed in Washington?
5,355 complaints about credit card have been filed from Washington.
-
Which company gets the most credit card complaints in Washington?
Citibank, N.A. leads with 741 credit card complaints in Washington.
-
What is the most common issue with credit card in Washington?
The most frequently reported issue is Problem with a purchase shown on your statement with 1,090 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.