Debt collection Complaints in West Virginia
West Virginia consumers have filed 2,564 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 2,564 debt collection complaints from West Virginia.
- Equifax, Inc. has the most complaints (342).
- Most common issue: Written notification about debt.
2,564 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in West Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Equifax, Inc. | 342 | 13.3% |
| TransUnion Intermediate Holdings, Inc. | 288 | 11.2% |
| Experian Information Solutions Inc. | 179 | 7.0% |
| Encore Capital Group Inc. | 111 | 4.3% |
| Resurgent Capital Services L.P. | 106 | 4.1% |
| Portfolio Recovery Associates, LLC | 97 | 3.8% |
| CL Holdings LLC | 62 | 2.4% |
| Charleston Area Medical Center | 42 | 1.6% |
| Synchrony Financial | 40 | 1.6% |
| Transworld Systems Inc. | 40 | 1.6% |
| CCS Financial Services, Inc. | 34 | 1.3% |
| Capital One Financial Corporation | 31 | 1.2% |
| Credit Collections U.S.A., L.L.C. | 29 | 1.1% |
| I.C. System, Inc. | 25 | 1.0% |
| Bread Financial Holdings, Inc. | 24 | 0.9% |
| Kriya Capital, LLC | 19 | 0.7% |
| Navient Solutions, LLC. | 19 | 0.7% |
| Penn Credit Corporation | 18 | 0.7% |
| Citibank, N.A. | 17 | 0.7% |
| Afni Inc. | 16 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from West Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,791 | 69.9% |
| Closed with non-monetary relief | 707 | 27.6% |
| Untimely response | 36 | 1.4% |
| Closed | 11 | 0.4% |
| Closed with monetary relief | 11 | 0.4% |
| In progress | 8 | 0.3% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in West Virginia?
2,564 complaints about debt collection have been filed from West Virginia.
-
Which company gets the most debt collection complaints in West Virginia?
Equifax, Inc. leads with 342 debt collection complaints in West Virginia.
-
What is the most common issue with debt collection in West Virginia?
The most frequently reported issue is Written notification about debt with 1,024 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.