Penn Credit Corporation Consumer Complaints
Penn Credit Corporation has received 2,618 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 2,618 total complaints on file with the CFPB.
- Most complaints are about Debt collection (2,220).
- Timely response rate: 99.9%.
- Consumer disputed rate: 15.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against Penn Credit Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 2,220 | 84.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 203 | 7.8% |
| Credit reporting or other personal consumer reports | 169 | 6.5% |
| Credit reporting | 10 | 0.4% |
| Debt or credit management | 4 | 0.2% |
| Consumer Loan | 3 | 0.1% |
| Credit card | 2 | 0.1% |
| Payday loan | 2 | 0.1% |
| Bank account or service | 1 | 0.0% |
| Checking or savings account | 1 | 0.0% |
| Credit card or prepaid card | 1 | 0.0% |
| Mortgage | 1 | 0.0% |
| Payday loan, title loan, or personal loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Penn Credit Corporation.
Company Response Breakdown
When consumers file complaints, Penn Credit Corporation responds in one of several ways. The breakdown below shows how Penn Credit Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,583 | 98.7% |
| Closed with non-monetary relief | 35 | 1.3% |
Complaints by State
Top states where consumers have filed complaints against Penn Credit Corporation.
| State | Complaints |
|---|---|
| Florida | 453 |
| Pennsylvania | 443 |
| New York | 251 |
| Michigan | 149 |
| New Jersey | 146 |
| Ohio | 135 |
| Georgia | 114 |
| Texas | 96 |
| Virginia | 94 |
| California | 86 |
| Illinois | 72 |
| Maryland | 67 |
| Arizona | 54 |
| North Carolina | 38 |
| Connecticut | 37 |
| Delaware | 37 |
| Massachusetts | 37 |
| South Carolina | 33 |
| Tennessee | 20 |
| West Virginia | 18 |
Your Rights
What to do if you have a complaint against Penn Credit Corporation
- Contact Penn Credit Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Penn Credit Corporation have?
Penn Credit Corporation has 2,618 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Penn Credit Corporation?
The most common issue reported is Attempts to collect debt not owed with 910 complaints.
-
How do I file a complaint against Penn Credit Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Penn Credit Corporation respond to complaints on time?
Penn Credit Corporation has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.