Money transfer, virtual currency, or money service Complaints in California
California consumers have filed 21,312 complaints about money transfer, virtual currency, or money service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 21,312 money transfer, virtual currency, or money service complaints from California.
- Block, Inc. has the most complaints (3,290).
- Most common issue: Other transaction problem.
21,312 Total money transfer, virtual currency, or money service complaints
30 Companies involved
17 Distinct issues
Top Companies for Money transfer, virtual currency, or money service in California
| Company | Complaints | % of Total |
|---|---|---|
| Block, Inc. | 3,290 | 15.4% |
| Early Warning Services, LLC | 3,167 | 14.9% |
| Paypal Holdings, Inc | 3,145 | 14.8% |
| JPMorgan Chase & Co. | 1,587 | 7.4% |
| Bank of America, National Association | 1,569 | 7.4% |
| Wells Fargo & Company | 1,539 | 7.2% |
| Coinbase, Inc. | 1,390 | 6.5% |
| Citibank, N.A. | 389 | 1.8% |
| Robinhood Markets Inc. | 381 | 1.8% |
| Western Union Company, the | 316 | 1.5% |
| Chime Financial Inc | 294 | 1.4% |
| Moneygram Payment Systems Worldwide Inc. | 286 | 1.3% |
| U.S. Bancorp | 247 | 1.2% |
| TransferWise Ltd | 191 | 0.9% |
| BAM Management US Holdings Inc. | 160 | 0.8% |
| Winklevoss Exchange LLC | 160 | 0.8% |
| Foris DAX, Inc. | 159 | 0.7% |
| Remitly, Inc. | 134 | 0.6% |
| Capital One Financial Corporation | 124 | 0.6% |
| Navy Federal Credit Union | 107 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to money transfer, virtual currency, or money service complaints from California.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 18,565 | 87.1% |
| Closed with monetary relief | 1,695 | 8% |
| Closed with non-monetary relief | 859 | 4% |
| In progress | 116 | 0.5% |
| Untimely response | 77 | 0.4% |
Frequently Asked Questions
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How many Money transfer, virtual currency, or money service complaints have been filed in California?
21,312 complaints about money transfer, virtual currency, or money service have been filed from California.
-
Which company gets the most money transfer, virtual currency, or money service complaints in California?
Block, Inc. leads with 3,290 money transfer, virtual currency, or money service complaints in California.
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What is the most common issue with money transfer, virtual currency, or money service in California?
The most frequently reported issue is Other transaction problem with 6,606 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.