Key Takeaways

  • 828 total complaints on file with the CFPB.
  • Most complaints are about Money transfer, virtual currency, or money service (802).
  • Timely response rate: 89.3%.
  • Consumer disputed rate: 0.0% of resolved complaints.
828 Total complaints
89.3% Timely response rate
0.0% Consumer disputed rate
Money transfer, virtual currency, or money service Most common product

Complaints by Product

The following table shows how complaints against BAM Management US Holdings Inc. break down by financial product category.

Product Complaints % of Total
Money transfer, virtual currency, or money service 802 96.9%
Debt collection 15 1.8%
Checking or savings account 8 1.0%
Credit reporting, credit repair services, or other personal consumer reports 2 0.2%
Credit card or prepaid card 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about BAM Management US Holdings Inc..

Other transaction problem 215
Money was not available when promised 196
Fraud or scam 186
Other service problem 81
Managing, opening, or closing your mobile wallet account 44
Unauthorized transactions or other transaction problem 25
Wrong amount charged or received 19
Attempts to collect debt not owed 13
Unexpected or other fees 11
Confusing or missing disclosures 10

Company Response Breakdown

When consumers file complaints, BAM Management US Holdings Inc. responds in one of several ways. The breakdown below shows how BAM Management US Holdings Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 813 98.2%
In progress 14 1.7%
Untimely response 1 0.1%

Complaints by State

Top states where consumers have filed complaints against BAM Management US Holdings Inc..

Your Rights

What to do if you have a complaint against BAM Management US Holdings Inc.

  1. Contact BAM Management US Holdings Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does BAM Management US Holdings Inc. have?

    BAM Management US Holdings Inc. has 828 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about BAM Management US Holdings Inc.?

    The most common issue reported is Other transaction problem with 215 complaints.

  • How do I file a complaint against BAM Management US Holdings Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does BAM Management US Holdings Inc. respond to complaints on time?

    BAM Management US Holdings Inc. has a 89.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.