Key Takeaways

  • 147 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (119).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
147 Total complaints
100.0% Timely response rate
0.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Cornerstone Holdings, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 119 81.0%
Credit reporting, credit repair services, or other personal consumer reports 22 15.0%
Credit reporting or other personal consumer reports 6 4.1%

Most Common Issues

These are the specific issues consumers most frequently report about Cornerstone Holdings, Inc..

Attempts to collect debt not owed 46
Written notification about debt 38
False statements or representation 16
Problem with a credit reporting company's investigation into an existing problem 13
Incorrect information on your report 9
Took or threatened to take negative or legal action 9
Communication tactics 7
Improper use of your report 5
Disclosure verification of debt 1
Electronic communications 1

Company Response Breakdown

When consumers file complaints, Cornerstone Holdings, Inc. responds in one of several ways. The breakdown below shows how Cornerstone Holdings, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 147 100%

Complaints by State

Top states where consumers have filed complaints against Cornerstone Holdings, Inc..

Your Rights

What to do if you have a complaint against Cornerstone Holdings, Inc.

  1. Contact Cornerstone Holdings, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Cornerstone Holdings, Inc. have?

    Cornerstone Holdings, Inc. has 147 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Cornerstone Holdings, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 46 complaints.

  • How do I file a complaint against Cornerstone Holdings, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Cornerstone Holdings, Inc. respond to complaints on time?

    Cornerstone Holdings, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.