Vehicle loan or lease Complaints in Florida
Florida consumers have filed 10,063 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 10,063 vehicle loan or lease complaints from Florida.
- Ally Financial Inc. has the most complaints (653).
- Most common issue: Managing the loan or lease.
10,063 Total vehicle loan or lease complaints
30 Companies involved
12 Distinct issues
Top Companies for Vehicle loan or lease in Florida
| Company | Complaints | % of Total |
|---|---|---|
| Ally Financial Inc. | 653 | 6.5% |
| Westlake Services, LLC | 642 | 6.4% |
| Santander Holdings USA, Inc. | 600 | 6.0% |
| Santander Consumer USA Holdings Inc. | 514 | 5.1% |
| Capital One Financial Corporation | 457 | 4.5% |
| Hyundai Capital America | 455 | 4.5% |
| Wells Fargo & Company | 389 | 3.9% |
| World Omni Financial Corp. | 301 | 3.0% |
| General Motors Financial Company, Inc. | 286 | 2.8% |
| Bridgecrest Acceptance Corporation | 278 | 2.8% |
| JPMorgan Chase & Co. | 264 | 2.6% |
| Credit Acceptance Corporation | 225 | 2.2% |
| Exeter Finance, LLC. | 220 | 2.2% |
| Nissan Motor Acceptance Company LLC | 207 | 2.1% |
| Toyota Motor Credit Corporation | 202 | 2.0% |
| Mercedes Benz Financial Services | 196 | 1.9% |
| Navy Federal Credit Union | 181 | 1.8% |
| Truist Financial Corporation | 177 | 1.8% |
| American Credit Acceptance, LLC | 172 | 1.7% |
| American Honda Finance Corp. | 168 | 1.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from Florida.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 8,936 | 88.8% |
| Closed with non-monetary relief | 723 | 7.2% |
| Closed with monetary relief | 263 | 2.6% |
| In progress | 105 | 1% |
| Untimely response | 36 | 0.4% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in Florida?
10,063 complaints about vehicle loan or lease have been filed from Florida.
-
Which company gets the most vehicle loan or lease complaints in Florida?
Ally Financial Inc. leads with 653 vehicle loan or lease complaints in Florida.
-
What is the most common issue with vehicle loan or lease in Florida?
The most frequently reported issue is Managing the loan or lease with 3,020 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.