Vehicle loan or lease Complaints in Florida
Florida consumers have filed 10,497 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 10,497 vehicle loan or lease complaints from Florida.
- Westlake Services, LLC has the most complaints (689).
- Most common issue: Managing the loan or lease.
10,497 Total vehicle loan or lease complaints
30 Companies involved
12 Distinct issues
Top Companies for Vehicle loan or lease in Florida
| Company | Complaints | % of Total |
|---|---|---|
| Westlake Services, LLC | 689 | 6.6% |
| Ally Financial Inc. | 685 | 6.5% |
| Santander Holdings USA, Inc. | 636 | 6.1% |
| Santander Consumer USA Holdings Inc. | 514 | 4.9% |
| Hyundai Capital America | 476 | 4.5% |
| Capital One Financial Corporation | 474 | 4.5% |
| Wells Fargo & Company | 404 | 3.8% |
| World Omni Financial Corp. | 314 | 3.0% |
| Bridgecrest Acceptance Corporation | 298 | 2.8% |
| General Motors Financial Company, Inc. | 295 | 2.8% |
| JPMorgan Chase & Co. | 274 | 2.6% |
| Credit Acceptance Corporation | 237 | 2.3% |
| Exeter Finance, LLC. | 227 | 2.2% |
| Toyota Motor Credit Corporation | 220 | 2.1% |
| Nissan Motor Acceptance Company LLC | 214 | 2.0% |
| Mercedes Benz Financial Services | 202 | 1.9% |
| Navy Federal Credit Union | 191 | 1.8% |
| Truist Financial Corporation | 184 | 1.8% |
| American Credit Acceptance, LLC | 179 | 1.7% |
| American Honda Finance Corp. | 173 | 1.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from Florida.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 9,359 | 89.2% |
| Closed with non-monetary relief | 744 | 7.1% |
| Closed with monetary relief | 267 | 2.5% |
| In progress | 95 | 0.9% |
| Untimely response | 32 | 0.3% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in Florida?
10,497 complaints about vehicle loan or lease have been filed from Florida.
-
Which company gets the most vehicle loan or lease complaints in Florida?
Westlake Services, LLC leads with 689 vehicle loan or lease complaints in Florida.
-
What is the most common issue with vehicle loan or lease in Florida?
The most frequently reported issue is Managing the loan or lease with 3,141 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.