Key Takeaways

  • 1,514 total complaints on file with the CFPB.
  • Most complaints are about Vehicle loan or lease (583).
  • Timely response rate: 99.5%.
  • Consumer disputed rate: 18.1% of resolved complaints.
1,514 Total complaints
99.5% Timely response rate
18.1% Consumer disputed rate
Vehicle loan or lease Most common product

Complaints by Product

The following table shows how complaints against World Omni Financial Corp. break down by financial product category.

Product Complaints % of Total
Vehicle loan or lease 583 38.5%
Credit reporting or other personal consumer reports 377 24.9%
Debt collection 224 14.8%
Credit reporting, credit repair services, or other personal consumer reports 205 13.5%
Consumer Loan 105 6.9%
Payday loan, title loan, personal loan, or advance loan 6 0.4%
Credit card or prepaid card 5 0.3%
Payday loan, title loan, or personal loan 5 0.3%
Checking or savings account 2 0.1%
Credit card 2 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about World Omni Financial Corp..

Incorrect information on your report 356
Managing the loan or lease 247
Improper use of your report 147
Problems at the end of the loan or lease 104
Getting a loan or lease 82
Problem with a company's investigation into an existing problem 81
Repossession 78
Attempts to collect debt not owed 76
Struggling to pay your loan 62
Problem with a credit reporting company's investigation into an existing problem 60

Company Response Breakdown

When consumers file complaints, World Omni Financial Corp. responds in one of several ways. The breakdown below shows how World Omni Financial Corp. has resolved complaints.

Response Count Percentage
Closed with explanation 1,427 94.3%
Closed with non-monetary relief 73 4.8%
Closed with monetary relief 12 0.8%
In progress 1 0.1%
Untimely response 1 0.1%

Complaints by State

Top states where consumers have filed complaints against World Omni Financial Corp..

Your Rights

What to do if you have a complaint against World Omni Financial Corp.

  1. Contact World Omni Financial Corp. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does World Omni Financial Corp. have?

    World Omni Financial Corp. has 1,514 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about World Omni Financial Corp.?

    The most common issue reported is Incorrect information on your report with 356 complaints.

  • How do I file a complaint against World Omni Financial Corp.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does World Omni Financial Corp. respond to complaints on time?

    World Omni Financial Corp. has a 99.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.