General Service Bureau, Inc. Consumer Complaints
General Service Bureau, Inc. has received 61 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 61 total complaints on file with the CFPB.
- Most complaints are about Debt collection (61).
- Timely response rate: 98.4%.
- Consumer disputed rate: 31.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against General Service Bureau, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 61 | 100.0% |
Most Common Issues
These are the specific issues consumers most frequently report about General Service Bureau, Inc..
Company Response Breakdown
When consumers file complaints, General Service Bureau, Inc. responds in one of several ways. The breakdown below shows how General Service Bureau, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 60 | 98.4% |
| Closed with monetary relief | 1 | 1.6% |
Complaints by State
Top states where consumers have filed complaints against General Service Bureau, Inc..
| State | Complaints |
|---|---|
| Nebraska | 31 |
| Iowa | 14 |
| Texas | 4 |
| Arkansas | 2 |
| Arizona | 1 |
| California | 1 |
| District of Columbia | 1 |
| Illinois | 1 |
| Minnesota | 1 |
| North Dakota | 1 |
| Pennsylvania | 1 |
| Wisconsin | 1 |
Your Rights
What to do if you have a complaint against General Service Bureau, Inc.
- Contact General Service Bureau, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does General Service Bureau, Inc. have?
General Service Bureau, Inc. has 61 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about General Service Bureau, Inc.?
The most common issue reported is Communication tactics with 22 complaints.
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How do I file a complaint against General Service Bureau, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does General Service Bureau, Inc. respond to complaints on time?
General Service Bureau, Inc. has a 98.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.