Debt collection Complaints in Kentucky
Kentucky consumers have filed 6,858 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 6,858 debt collection complaints from Kentucky.
- GLA Collection Company, Inc. has the most complaints (401).
- Most common issue: Attempts to collect debt not owed.
6,858 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in Kentucky
| Company | Complaints | % of Total |
|---|---|---|
| GLA Collection Company, Inc. | 401 | 5.8% |
| Encore Capital Group Inc. | 316 | 4.6% |
| Resurgent Capital Services L.P. | 316 | 4.6% |
| Portfolio Recovery Associates, LLC | 288 | 4.2% |
| CL Holdings LLC | 187 | 2.7% |
| Equifax, Inc. | 158 | 2.3% |
| TransUnion Intermediate Holdings, Inc. | 153 | 2.2% |
| National Credit Systems,Inc. | 135 | 2.0% |
| Experian Information Solutions Inc. | 125 | 1.8% |
| CCS Financial Services, Inc. | 117 | 1.7% |
| I.C. System, Inc. | 102 | 1.5% |
| Erc | 99 | 1.4% |
| Credit Bureau Systems, Inc., Paducah, KY Branch | 98 | 1.4% |
| Capital One Financial Corporation | 93 | 1.4% |
| Synchrony Financial | 85 | 1.2% |
| Kriya Capital, LLC | 77 | 1.1% |
| Citibank, N.A. | 76 | 1.1% |
| Transworld Systems Inc. | 71 | 1.0% |
| Bread Financial Holdings, Inc. | 68 | 1.0% |
| Diversified Consultants, Inc. | 52 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from Kentucky.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,488 | 80% |
| Closed with non-monetary relief | 1,106 | 16.1% |
| Untimely response | 110 | 1.6% |
| Closed | 77 | 1.1% |
| Closed with monetary relief | 39 | 0.6% |
| In progress | 38 | 0.6% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in Kentucky?
6,858 complaints about debt collection have been filed from Kentucky.
-
Which company gets the most debt collection complaints in Kentucky?
GLA Collection Company, Inc. leads with 401 debt collection complaints in Kentucky.
-
What is the most common issue with debt collection in Kentucky?
The most frequently reported issue is Attempts to collect debt not owed with 2,191 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.