Key Takeaways

  • 319 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (265).
  • Timely response rate: 99.7%.
  • Consumer disputed rate: 20.0% of resolved complaints.
319 Total complaints
99.7% Timely response rate
20.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Credit Bureau Systems, Inc., Paducah, KY Branch break down by financial product category.

Product Complaints % of Total
Debt collection 265 83.1%
Credit reporting or other personal consumer reports 31 9.7%
Credit reporting, credit repair services, or other personal consumer reports 20 6.3%
Credit reporting 2 0.6%
Vehicle loan or lease 1 0.3%

Most Common Issues

These are the specific issues consumers most frequently report about Credit Bureau Systems, Inc., Paducah, KY Branch.

Attempts to collect debt not owed 84
Written notification about debt 63
False statements or representation 42
Took or threatened to take negative or legal action 32
Incorrect information on your report 29
Communication tactics 14
Disclosure verification of debt 11
Cont'd attempts collect debt not owed 10
Improper use of your report 10
Problem with a company's investigation into an existing problem 6

Company Response Breakdown

When consumers file complaints, Credit Bureau Systems, Inc., Paducah, KY Branch responds in one of several ways. The breakdown below shows how Credit Bureau Systems, Inc., Paducah, KY Branch has resolved complaints.

Response Count Percentage
Closed with explanation 235 73.7%
Closed with non-monetary relief 82 25.7%
Closed 1 0.3%
Closed with monetary relief 1 0.3%

Complaints by State

Top states where consumers have filed complaints against Credit Bureau Systems, Inc., Paducah, KY Branch.

Your Rights

What to do if you have a complaint against Credit Bureau Systems, Inc., Paducah, KY Branch

  1. Contact Credit Bureau Systems, Inc., Paducah, KY Branch directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Credit Bureau Systems, Inc., Paducah, KY Branch have?

    Credit Bureau Systems, Inc., Paducah, KY Branch has 319 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Credit Bureau Systems, Inc., Paducah, KY Branch?

    The most common issue reported is Attempts to collect debt not owed with 84 complaints.

  • How do I file a complaint against Credit Bureau Systems, Inc., Paducah, KY Branch?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Credit Bureau Systems, Inc., Paducah, KY Branch respond to complaints on time?

    Credit Bureau Systems, Inc., Paducah, KY Branch has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.