GLA Collection Company, Inc. Consumer Complaints
GLA Collection Company, Inc. has received 988 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 988 total complaints on file with the CFPB.
- Most complaints are about Debt collection (855).
- Timely response rate: 99.4%.
- Consumer disputed rate: 28.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against GLA Collection Company, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 855 | 86.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 70 | 7.1% |
| Credit reporting or other personal consumer reports | 55 | 5.6% |
| Credit reporting | 5 | 0.5% |
| Debt or credit management | 3 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about GLA Collection Company, Inc..
Company Response Breakdown
When consumers file complaints, GLA Collection Company, Inc. responds in one of several ways. The breakdown below shows how GLA Collection Company, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 982 | 99.4% |
| Closed with non-monetary relief | 5 | 0.5% |
| Closed with monetary relief | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against GLA Collection Company, Inc..
| State | Complaints |
|---|---|
| Kentucky | 479 |
| Indiana | 233 |
| Florida | 61 |
| Ohio | 49 |
| Texas | 27 |
| Tennessee | 24 |
| Georgia | 21 |
| South Carolina | 13 |
| Illinois | 12 |
| California | 11 |
| North Carolina | 8 |
| Alabama | 4 |
| Arizona | 3 |
| Colorado | 3 |
| Michigan | 3 |
| Oklahoma | 3 |
| Virginia | 3 |
| Idaho | 2 |
| Louisiana | 2 |
| Maryland | 2 |
Your Rights
What to do if you have a complaint against GLA Collection Company, Inc.
- Contact GLA Collection Company, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does GLA Collection Company, Inc. have?
GLA Collection Company, Inc. has 988 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about GLA Collection Company, Inc.?
The most common issue reported is Attempts to collect debt not owed with 303 complaints.
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How do I file a complaint against GLA Collection Company, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does GLA Collection Company, Inc. respond to complaints on time?
GLA Collection Company, Inc. has a 99.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.