Vehicle loan or lease Complaints in Kentucky
Kentucky consumers have filed 712 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 712 vehicle loan or lease complaints from Kentucky.
- Credit Acceptance Corporation has the most complaints (51).
- Most common issue: Managing the loan or lease.
712 Total vehicle loan or lease complaints
30 Companies involved
11 Distinct issues
Top Companies for Vehicle loan or lease in Kentucky
| Company | Complaints | % of Total |
|---|---|---|
| Credit Acceptance Corporation | 51 | 7.2% |
| Westlake Services, LLC | 35 | 4.9% |
| Ally Financial Inc. | 34 | 4.8% |
| Hyundai Capital America | 34 | 4.8% |
| Wells Fargo & Company | 34 | 4.8% |
| Bridgecrest Acceptance Corporation | 32 | 4.5% |
| Santander Holdings USA, Inc. | 32 | 4.5% |
| Santander Consumer USA Holdings Inc. | 29 | 4.1% |
| Capital One Financial Corporation | 24 | 3.4% |
| Huntington National Bank, the | 24 | 3.4% |
| Toyota Motor Credit Corporation | 24 | 3.4% |
| General Motors Financial Company, Inc. | 22 | 3.1% |
| Exeter Finance, LLC. | 15 | 2.1% |
| Americas Car-Mart, Inc. | 14 | 2.0% |
| Byrider Franchising, LLC | 14 | 2.0% |
| Consumer Portfolio Services, Inc. | 14 | 2.0% |
| JPMorgan Chase & Co. | 14 | 2.0% |
| Global Lending Services LLC | 12 | 1.7% |
| Carvana Group, LLC | 10 | 1.4% |
| Ford Motor Credit Co. | 10 | 1.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from Kentucky.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 628 | 88.2% |
| Closed with non-monetary relief | 35 | 4.9% |
| Closed with monetary relief | 34 | 4.8% |
| Untimely response | 9 | 1.3% |
| In progress | 6 | 0.8% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in Kentucky?
712 complaints about vehicle loan or lease have been filed from Kentucky.
-
Which company gets the most vehicle loan or lease complaints in Kentucky?
Credit Acceptance Corporation leads with 51 vehicle loan or lease complaints in Kentucky.
-
What is the most common issue with vehicle loan or lease in Kentucky?
The most frequently reported issue is Managing the loan or lease with 220 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.