Vehicle loan or lease Complaints in Kentucky
Kentucky consumers have filed 687 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 687 vehicle loan or lease complaints from Kentucky.
- Credit Acceptance Corporation has the most complaints (49).
- Most common issue: Managing the loan or lease.
687 Total vehicle loan or lease complaints
30 Companies involved
11 Distinct issues
Top Companies for Vehicle loan or lease in Kentucky
| Company | Complaints | % of Total |
|---|---|---|
| Credit Acceptance Corporation | 49 | 7.1% |
| Westlake Services, LLC | 35 | 5.1% |
| Hyundai Capital America | 34 | 4.9% |
| Wells Fargo & Company | 33 | 4.8% |
| Ally Financial Inc. | 32 | 4.7% |
| Bridgecrest Acceptance Corporation | 31 | 4.5% |
| Santander Holdings USA, Inc. | 31 | 4.5% |
| Santander Consumer USA Holdings Inc. | 29 | 4.2% |
| Huntington National Bank, the | 24 | 3.5% |
| Capital One Financial Corporation | 23 | 3.3% |
| Toyota Motor Credit Corporation | 23 | 3.3% |
| General Motors Financial Company, Inc. | 21 | 3.1% |
| Byrider Franchising, LLC | 14 | 2.0% |
| Consumer Portfolio Services, Inc. | 14 | 2.0% |
| Exeter Finance, LLC. | 14 | 2.0% |
| JPMorgan Chase & Co. | 14 | 2.0% |
| Americas Car-Mart, Inc. | 13 | 1.9% |
| Carvana Group, LLC | 10 | 1.5% |
| Ford Motor Credit Co. | 10 | 1.5% |
| Global Lending Services LLC | 10 | 1.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from Kentucky.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 609 | 88.6% |
| Closed with non-monetary relief | 35 | 5.1% |
| Closed with monetary relief | 34 | 4.9% |
| Untimely response | 6 | 0.9% |
| In progress | 3 | 0.4% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in Kentucky?
687 complaints about vehicle loan or lease have been filed from Kentucky.
-
Which company gets the most vehicle loan or lease complaints in Kentucky?
Credit Acceptance Corporation leads with 49 vehicle loan or lease complaints in Kentucky.
-
What is the most common issue with vehicle loan or lease in Kentucky?
The most frequently reported issue is Managing the loan or lease with 211 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.