Credit reporting Complaints in Massachusetts
Massachusetts consumers have filed 1,986 complaints about credit reporting with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,986 credit reporting complaints from Massachusetts.
- Experian Information Solutions Inc. has the most complaints (710).
- Most common issue: Incorrect information on credit report.
1,986 Total credit reporting complaints
30 Companies involved
5 Distinct issues
Top Companies for Credit reporting in Massachusetts
| Company | Complaints | % of Total |
|---|---|---|
| Experian Information Solutions Inc. | 710 | 35.8% |
| Equifax, Inc. | 610 | 30.7% |
| TransUnion Intermediate Holdings, Inc. | 557 | 28.0% |
| Fidelity National Information Services, Inc. (FNIS) | 16 | 0.8% |
| Capital One Financial Corporation | 10 | 0.5% |
| Credit Karma, LLC | 9 | 0.5% |
| Corelogic Inc. | 7 | 0.4% |
| Bank of America, National Association | 5 | 0.3% |
| EOS Holdings, Inc. | 4 | 0.2% |
| Factual Data Corp. | 4 | 0.2% |
| HireRight Solutions, Inc. | 4 | 0.2% |
| JPMorgan Chase & Co. | 4 | 0.2% |
| Innovis | 3 | 0.2% |
| Synchrony Financial | 3 | 0.2% |
| Citibank, N.A. | 2 | 0.1% |
| First Advantage Corporation | 2 | 0.1% |
| Lexisnexis | 2 | 0.1% |
| New City Funding Corp. | 2 | 0.1% |
| Ocwen Financial Corporation | 2 | 0.1% |
| Wells Fargo & Company | 2 | 0.1% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit reporting complaints from Massachusetts.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,408 | 70.9% |
| Closed with non-monetary relief | 545 | 27.4% |
| Closed with monetary relief | 25 | 1.3% |
| Closed | 8 | 0.4% |
Frequently Asked Questions
-
How many Credit reporting complaints have been filed in Massachusetts?
1,986 complaints about credit reporting have been filed from Massachusetts.
-
Which company gets the most credit reporting complaints in Massachusetts?
Experian Information Solutions Inc. leads with 710 credit reporting complaints in Massachusetts.
-
What is the most common issue with credit reporting in Massachusetts?
The most frequently reported issue is Incorrect information on credit report with 1,389 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.