Prepaid card Complaints in Michigan
Michigan consumers have filed 581 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 581 prepaid card complaints from Michigan.
- American Express Company has the most complaints (101).
- Most common issue: Trouble using the card.
581 Total prepaid card complaints
30 Companies involved
13 Distinct issues
Top Companies for Prepaid card in Michigan
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 101 | 17.4% |
| Bank of America, National Association | 49 | 8.4% |
| Block, Inc. | 49 | 8.4% |
| U.S. Bancorp | 48 | 8.3% |
| Netspend Corporation | 46 | 7.9% |
| Comerica | 45 | 7.7% |
| Empowerment Ventures, LLC | 43 | 7.4% |
| Incomm Holdings Inc. | 39 | 6.7% |
| Blackhawk Network Holdings Inc. | 24 | 4.1% |
| Conduent Incorporated | 21 | 3.6% |
| Chime Financial Inc | 13 | 2.2% |
| Paypal Holdings, Inc | 10 | 1.7% |
| ADP Inc. | 8 | 1.4% |
| Citibank, N.A. | 6 | 1.0% |
| Regions Financial Corporation | 6 | 1.0% |
| Branch Messenger, Inc. | 5 | 0.9% |
| Equifax, Inc. | 5 | 0.9% |
| Fifth Third Financial Corporation | 5 | 0.9% |
| Fiserv Finxact Core | 5 | 0.9% |
| Newport Intermediate Inc. | 4 | 0.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Michigan.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 410 | 70.6% |
| Closed with monetary relief | 117 | 20.1% |
| Closed with non-monetary relief | 52 | 9% |
| In progress | 1 | 0.2% |
| Untimely response | 1 | 0.2% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Michigan?
581 complaints about prepaid card have been filed from Michigan.
-
Which company gets the most prepaid card complaints in Michigan?
American Express Company leads with 101 prepaid card complaints in Michigan.
-
What is the most common issue with prepaid card in Michigan?
The most frequently reported issue is Trouble using the card with 185 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.