Key Takeaways

  • 558 prepaid card complaints from Michigan.
  • American Express Company has the most complaints (101).
  • Most common issue: Trouble using the card.
558 Total prepaid card complaints
30 Companies involved
13 Distinct issues

Top Companies for Prepaid card in Michigan

Common Issues

Trouble using the card 180
Problem with a purchase or transfer 117
Problem getting a card or closing an account 81
Unexpected or other fees 62
Unauthorized transactions/trans. issues 39
Managing, opening, or closing account 32
Fraud or scam 17
Adding money 10
Advertising 7
Fees 7

How Companies Respond

Breakdown of how companies respond to prepaid card complaints from Michigan.

Response Count Percentage
Closed with explanation 388 69.5%
Closed with monetary relief 117 21%
Closed with non-monetary relief 50 9%
In progress 2 0.4%
Untimely response 1 0.2%

Frequently Asked Questions

  • How many Prepaid card complaints have been filed in Michigan?

    558 complaints about prepaid card have been filed from Michigan.

  • Which company gets the most prepaid card complaints in Michigan?

    American Express Company leads with 101 prepaid card complaints in Michigan.

  • What is the most common issue with prepaid card in Michigan?

    The most frequently reported issue is Trouble using the card with 180 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.