Money transfer, virtual currency, or money service Complaints in New York
New York consumers have filed 12,274 complaints about money transfer, virtual currency, or money service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 12,274 money transfer, virtual currency, or money service complaints from New York.
- Block, Inc. has the most complaints (2,491).
- Most common issue: Other transaction problem.
12,274 Total money transfer, virtual currency, or money service complaints
30 Companies involved
17 Distinct issues
Top Companies for Money transfer, virtual currency, or money service in New York
| Company | Complaints | % of Total |
|---|---|---|
| Block, Inc. | 2,491 | 20.3% |
| Early Warning Services, LLC | 2,041 | 16.6% |
| Paypal Holdings, Inc | 1,825 | 14.9% |
| JPMorgan Chase & Co. | 1,178 | 9.6% |
| Coinbase, Inc. | 724 | 5.9% |
| Bank of America, National Association | 466 | 3.8% |
| Citibank, N.A. | 455 | 3.7% |
| TD Bank US Holding Company | 262 | 2.1% |
| Capital One Financial Corporation | 224 | 1.8% |
| Western Union Company, the | 220 | 1.8% |
| Chime Financial Inc | 204 | 1.7% |
| Wells Fargo & Company | 198 | 1.6% |
| Winklevoss Exchange LLC | 184 | 1.5% |
| Robinhood Markets Inc. | 149 | 1.2% |
| Moneygram Payment Systems Worldwide Inc. | 144 | 1.2% |
| TransferWise Ltd | 110 | 0.9% |
| Remitly, Inc. | 59 | 0.5% |
| Synchrony Financial | 58 | 0.5% |
| Citizens Financial Group, Inc. | 53 | 0.4% |
| HSBC North America Holdings Inc. | 51 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to money transfer, virtual currency, or money service complaints from New York.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 10,884 | 88.7% |
| Closed with monetary relief | 822 | 6.7% |
| Closed with non-monetary relief | 474 | 3.9% |
| In progress | 62 | 0.5% |
| Untimely response | 32 | 0.3% |
Frequently Asked Questions
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How many Money transfer, virtual currency, or money service complaints have been filed in New York?
12,274 complaints about money transfer, virtual currency, or money service have been filed from New York.
-
Which company gets the most money transfer, virtual currency, or money service complaints in New York?
Block, Inc. leads with 2,491 money transfer, virtual currency, or money service complaints in New York.
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What is the most common issue with money transfer, virtual currency, or money service in New York?
The most frequently reported issue is Other transaction problem with 4,521 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.