Vehicle loan or lease Complaints in Pennsylvania
Pennsylvania consumers have filed 3,431 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 3,431 vehicle loan or lease complaints from Pennsylvania.
- Ally Financial Inc. has the most complaints (320).
- Most common issue: Managing the loan or lease.
3,431 Total vehicle loan or lease complaints
30 Companies involved
13 Distinct issues
Top Companies for Vehicle loan or lease in Pennsylvania
| Company | Complaints | % of Total |
|---|---|---|
| Ally Financial Inc. | 320 | 9.3% |
| Credit Acceptance Corporation | 258 | 7.5% |
| Capital One Financial Corporation | 197 | 5.7% |
| Santander Holdings USA, Inc. | 172 | 5.0% |
| Bridgecrest Acceptance Corporation | 155 | 4.5% |
| Wells Fargo & Company | 143 | 4.2% |
| Toyota Motor Credit Corporation | 142 | 4.1% |
| Westlake Services, LLC | 123 | 3.6% |
| Santander Consumer USA Holdings Inc. | 122 | 3.6% |
| General Motors Financial Company, Inc. | 109 | 3.2% |
| Hyundai Capital America | 104 | 3.0% |
| JPMorgan Chase & Co. | 83 | 2.4% |
| Exeter Finance, LLC. | 61 | 1.8% |
| Consumer Portfolio Services, Inc. | 59 | 1.7% |
| Truist Financial Corporation | 57 | 1.7% |
| American Honda Finance Corp. | 53 | 1.5% |
| Nissan Motor Acceptance Company LLC | 53 | 1.5% |
| Bank of America, National Association | 49 | 1.4% |
| Ford Motor Credit Co. | 47 | 1.4% |
| American Credit Acceptance, LLC | 46 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from Pennsylvania.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,052 | 89% |
| Closed with non-monetary relief | 227 | 6.6% |
| Closed with monetary relief | 116 | 3.4% |
| In progress | 23 | 0.7% |
| Untimely response | 13 | 0.4% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in Pennsylvania?
3,431 complaints about vehicle loan or lease have been filed from Pennsylvania.
-
Which company gets the most vehicle loan or lease complaints in Pennsylvania?
Ally Financial Inc. leads with 320 vehicle loan or lease complaints in Pennsylvania.
-
What is the most common issue with vehicle loan or lease in Pennsylvania?
The most frequently reported issue is Managing the loan or lease with 1,022 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.