Key Takeaways

  • 348 prepaid card complaints from Tennessee.
  • American Express Company has the most complaints (59).
  • Most common issue: Trouble using the card.
348 Total prepaid card complaints
30 Companies involved
12 Distinct issues

Top Companies for Prepaid card in Tennessee

Common Issues

Trouble using the card 128
Problem with a purchase or transfer 73
Problem getting a card or closing an account 43
Unexpected or other fees 36
Unauthorized transactions/trans. issues 25
Managing, opening, or closing account 20
Fraud or scam 14
Fees 4
Adding money 2
Advertising 1

How Companies Respond

Breakdown of how companies respond to prepaid card complaints from Tennessee.

Response Count Percentage
Closed with explanation 236 67.8%
Closed with monetary relief 72 20.7%
Closed with non-monetary relief 31 8.9%
Untimely response 4 1.1%
Closed 3 0.9%
In progress 2 0.6%

Frequently Asked Questions

  • How many Prepaid card complaints have been filed in Tennessee?

    348 complaints about prepaid card have been filed from Tennessee.

  • Which company gets the most prepaid card complaints in Tennessee?

    American Express Company leads with 59 prepaid card complaints in Tennessee.

  • What is the most common issue with prepaid card in Tennessee?

    The most frequently reported issue is Trouble using the card with 128 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.