Prepaid card Complaints in Tennessee
Tennessee consumers have filed 348 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 348 prepaid card complaints from Tennessee.
- American Express Company has the most complaints (59).
- Most common issue: Trouble using the card.
348 Total prepaid card complaints
30 Companies involved
12 Distinct issues
Top Companies for Prepaid card in Tennessee
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 59 | 17.0% |
| Comerica | 45 | 12.9% |
| Block, Inc. | 40 | 11.5% |
| U.S. Bancorp | 30 | 8.6% |
| Incomm Holdings Inc. | 27 | 7.8% |
| Netspend Corporation | 22 | 6.3% |
| Conduent Incorporated | 20 | 5.7% |
| Empowerment Ventures, LLC | 17 | 4.9% |
| Chime Financial Inc | 15 | 4.3% |
| Blackhawk Network Holdings Inc. | 7 | 2.0% |
| Paypal Holdings, Inc | 7 | 2.0% |
| Google Compare Credit Cards Inc. | 6 | 1.7% |
| Bank of America, National Association | 5 | 1.4% |
| First Horizon Bank | 5 | 1.4% |
| Fiserv Finxact Core | 5 | 1.4% |
| ADP Inc. | 3 | 0.9% |
| Payfare International Inc. | 3 | 0.9% |
| Regions Financial Corporation | 3 | 0.9% |
| Branch Messenger, Inc. | 2 | 0.6% |
| Capital One Financial Corporation | 2 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Tennessee.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 236 | 67.8% |
| Closed with monetary relief | 72 | 20.7% |
| Closed with non-monetary relief | 31 | 8.9% |
| Untimely response | 4 | 1.1% |
| Closed | 3 | 0.9% |
| In progress | 2 | 0.6% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Tennessee?
348 complaints about prepaid card have been filed from Tennessee.
-
Which company gets the most prepaid card complaints in Tennessee?
American Express Company leads with 59 prepaid card complaints in Tennessee.
-
What is the most common issue with prepaid card in Tennessee?
The most frequently reported issue is Trouble using the card with 128 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.