Key Takeaways

  • 292 total complaints on file with the CFPB.
  • Most complaints are about Checking or savings account (121).
  • Timely response rate: 99.7%.
  • Consumer disputed rate: 0.0% of resolved complaints.
292 Total complaints
99.7% Timely response rate
0.0% Consumer disputed rate
Checking or savings account Most common product

Complaints by Product

The following table shows how complaints against Payfare International Inc. break down by financial product category.

Product Complaints % of Total
Checking or savings account 121 41.4%
Prepaid card 81 27.7%
Credit card or prepaid card 53 18.2%
Money transfer, virtual currency, or money service 22 7.5%
Credit card 11 3.8%
Credit reporting or other personal consumer reports 4 1.4%

Most Common Issues

These are the specific issues consumers most frequently report about Payfare International Inc..

Managing an account 82
Problem with a purchase or transfer 67
Problem with a lender or other company charging your account 32
Trouble using the card 26
Unexpected or other fees 26
Problem with a purchase shown on your statement 13
Problem getting a card or closing an account 9
Trouble accessing funds in your mobile or digital wallet 6
Fraud or scam 5
Money was not available when promised 4

Company Response Breakdown

When consumers file complaints, Payfare International Inc. responds in one of several ways. The breakdown below shows how Payfare International Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 289 99%
Closed with monetary relief 2 0.7%
In progress 1 0.3%

Complaints by State

Top states where consumers have filed complaints against Payfare International Inc..

Your Rights

What to do if you have a complaint against Payfare International Inc.

  1. Contact Payfare International Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Payfare International Inc. have?

    Payfare International Inc. has 292 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Payfare International Inc.?

    The most common issue reported is Managing an account with 82 complaints.

  • How do I file a complaint against Payfare International Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Payfare International Inc. respond to complaints on time?

    Payfare International Inc. has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.