Vehicle loan or lease Complaints in Texas
Texas consumers have filed 8,781 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 8,781 vehicle loan or lease complaints from Texas.
- Ally Financial Inc. has the most complaints (650).
- Most common issue: Managing the loan or lease.
8,781 Total vehicle loan or lease complaints
30 Companies involved
12 Distinct issues
Top Companies for Vehicle loan or lease in Texas
| Company | Complaints | % of Total |
|---|---|---|
| Ally Financial Inc. | 650 | 7.4% |
| Santander Holdings USA, Inc. | 454 | 5.2% |
| Wells Fargo & Company | 442 | 5.0% |
| Capital One Financial Corporation | 428 | 4.9% |
| Westlake Services, LLC | 417 | 4.7% |
| Santander Consumer USA Holdings Inc. | 356 | 4.1% |
| Toyota Motor Credit Corporation | 347 | 4.0% |
| Bridgecrest Acceptance Corporation | 309 | 3.5% |
| Hyundai Capital America | 283 | 3.2% |
| General Motors Financial Company, Inc. | 261 | 3.0% |
| Credit Acceptance Corporation | 252 | 2.9% |
| Exeter Finance, LLC. | 224 | 2.6% |
| Truist Financial Corporation | 218 | 2.5% |
| JPMorgan Chase & Co. | 217 | 2.5% |
| Nissan Motor Acceptance Company LLC | 195 | 2.2% |
| American Credit Acceptance, LLC | 167 | 1.9% |
| Navy Federal Credit Union | 160 | 1.8% |
| American Honda Finance Corp. | 140 | 1.6% |
| FC HoldCo LLC | 137 | 1.6% |
| Global Lending Services LLC | 133 | 1.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from Texas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 7,774 | 88.5% |
| Closed with non-monetary relief | 590 | 6.7% |
| Closed with monetary relief | 233 | 2.7% |
| Untimely response | 93 | 1.1% |
| In progress | 91 | 1% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in Texas?
8,781 complaints about vehicle loan or lease have been filed from Texas.
-
Which company gets the most vehicle loan or lease complaints in Texas?
Ally Financial Inc. leads with 650 vehicle loan or lease complaints in Texas.
-
What is the most common issue with vehicle loan or lease in Texas?
The most frequently reported issue is Managing the loan or lease with 2,694 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.