FC HoldCo LLC Consumer Complaints
FC HoldCo LLC has received 3,487 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 3,487 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (1,189).
- Timely response rate: 99.9%.
- Consumer disputed rate: 18.2% of resolved complaints.
Complaints by Product
The following table shows how complaints against FC HoldCo LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 1,189 | 34.1% |
| Vehicle loan or lease | 949 | 27.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 750 | 21.5% |
| Debt collection | 477 | 13.7% |
| Consumer Loan | 84 | 2.4% |
| Payday loan, title loan, or personal loan | 14 | 0.4% |
| Credit card | 7 | 0.2% |
| Credit card or prepaid card | 6 | 0.2% |
| Credit reporting | 5 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 3 | 0.1% |
| Debt or credit management | 2 | 0.1% |
| Money transfer, virtual currency, or money service | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about FC HoldCo LLC.
Company Response Breakdown
When consumers file complaints, FC HoldCo LLC responds in one of several ways. The breakdown below shows how FC HoldCo LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,479 | 99.8% |
| Closed with non-monetary relief | 4 | 0.1% |
| Closed | 2 | 0.1% |
| Closed with monetary relief | 2 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against FC HoldCo LLC.
| State | Complaints |
|---|---|
| Texas | 535 |
| Florida | 442 |
| Georgia | 314 |
| California | 280 |
| Illinois | 179 |
| Arizona | 152 |
| North Carolina | 144 |
| Pennsylvania | 127 |
| Maryland | 121 |
| Alabama | 105 |
| Virginia | 91 |
| Ohio | 86 |
| New York | 84 |
| Louisiana | 81 |
| Tennessee | 69 |
| New Jersey | 64 |
| Michigan | 62 |
| Nevada | 62 |
| South Carolina | 61 |
| Missouri | 57 |
Your Rights
What to do if you have a complaint against FC HoldCo LLC
- Contact FC HoldCo LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does FC HoldCo LLC have?
FC HoldCo LLC has 3,487 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about FC HoldCo LLC?
The most common issue reported is Improper use of your report with 1,023 complaints.
-
How do I file a complaint against FC HoldCo LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does FC HoldCo LLC respond to complaints on time?
FC HoldCo LLC has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.