Credit card Complaints in Virginia
Virginia consumers have filed 10,313 complaints about credit card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 10,313 credit card complaints from Virginia.
- Citibank, N.A. has the most complaints (1,118).
- Most common issue: Incorrect information on your report.
10,313 Total credit card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card in Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 1,118 | 10.8% |
| Capital One Financial Corporation | 1,111 | 10.8% |
| Equifax, Inc. | 1,059 | 10.3% |
| Experian Information Solutions Inc. | 834 | 8.1% |
| JPMorgan Chase & Co. | 773 | 7.5% |
| Synchrony Financial | 694 | 6.7% |
| TransUnion Intermediate Holdings, Inc. | 682 | 6.6% |
| Bank of America, National Association | 614 | 6.0% |
| American Express Company | 564 | 5.5% |
| Wells Fargo & Company | 366 | 3.5% |
| Discover Bank | 306 | 3.0% |
| Barclays Bank Delaware | 253 | 2.5% |
| Bread Financial Holdings, Inc. | 218 | 2.1% |
| Navy Federal Credit Union | 210 | 2.0% |
| Goldman Sachs Bank USA | 158 | 1.5% |
| U.S. Bancorp | 147 | 1.4% |
| TD Bank US Holding Company | 109 | 1.1% |
| United Services Automobile Association | 101 | 1.0% |
| Truist Financial Corporation | 72 | 0.7% |
| CLGF Holdco 1, LLC | 67 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card complaints from Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 6,441 | 62.5% |
| Closed with non-monetary relief | 2,064 | 20% |
| Closed with monetary relief | 1,470 | 14.3% |
| Closed without relief | 136 | 1.3% |
| In progress | 100 | 1% |
| Closed with relief | 82 | 0.8% |
| Closed | 11 | 0.1% |
| Untimely response | 9 | 0.1% |
Frequently Asked Questions
-
How many Credit card complaints have been filed in Virginia?
10,313 complaints about credit card have been filed from Virginia.
-
Which company gets the most credit card complaints in Virginia?
Citibank, N.A. leads with 1,118 credit card complaints in Virginia.
-
What is the most common issue with credit card in Virginia?
The most frequently reported issue is Incorrect information on your report with 2,481 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.