Prepaid card Complaints in Washington
Washington consumers have filed 421 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 421 prepaid card complaints from Washington.
- American Express Company has the most complaints (102).
- Most common issue: Trouble using the card.
421 Total prepaid card complaints
30 Companies involved
12 Distinct issues
Top Companies for Prepaid card in Washington
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 102 | 24.2% |
| U.S. Bancorp | 63 | 15.0% |
| Comerica | 46 | 10.9% |
| Incomm Holdings Inc. | 46 | 10.9% |
| Block, Inc. | 30 | 7.1% |
| Blackhawk Network Holdings Inc. | 28 | 6.7% |
| Netspend Corporation | 25 | 5.9% |
| Paypal Holdings, Inc | 12 | 2.9% |
| Keycorp | 6 | 1.4% |
| Chime Financial Inc | 5 | 1.2% |
| ADP Inc. | 4 | 1.0% |
| Empowerment Ventures, LLC | 4 | 1.0% |
| Fifth Third Financial Corporation | 4 | 1.0% |
| Fiserv Finxact Core | 4 | 1.0% |
| Bank of America, National Association | 3 | 0.7% |
| Citibank, N.A. | 3 | 0.7% |
| Google Compare Credit Cards Inc. | 3 | 0.7% |
| Newport Intermediate Inc. | 3 | 0.7% |
| Affirm Holdings, Inc | 2 | 0.5% |
| Conduent Incorporated | 2 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Washington.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 285 | 67.7% |
| Closed with monetary relief | 106 | 25.2% |
| Closed with non-monetary relief | 28 | 6.7% |
| In progress | 2 | 0.5% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Washington?
421 complaints about prepaid card have been filed from Washington.
-
Which company gets the most prepaid card complaints in Washington?
American Express Company leads with 102 prepaid card complaints in Washington.
-
What is the most common issue with prepaid card in Washington?
The most frequently reported issue is Trouble using the card with 174 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.