Student loan Complaints in Arkansas
Arkansas consumers have filed 678 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 678 student loan complaints from Arkansas.
- Navient Solutions, LLC. has the most complaints (181).
- Most common issue: Dealing with your lender or servicer.
678 Total student loan complaints
30 Companies involved
13 Distinct issues
Top Companies for Student loan in Arkansas
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 181 | 26.7% |
| Mohela | 117 | 17.3% |
| Aes/pheaa | 92 | 13.6% |
| Nelnet, Inc. | 81 | 11.9% |
| EdFinancial Services | 45 | 6.6% |
| Maximus Federal Services, Inc. | 32 | 4.7% |
| Slm Corporation | 18 | 2.7% |
| Servicer under contract with Federal Student Aid | 9 | 1.3% |
| Transworld Systems Inc. | 8 | 1.2% |
| Ameritech Financial | 6 | 0.9% |
| Great Lakes | 6 | 0.9% |
| Wells Fargo & Company | 6 | 0.9% |
| TransUnion Intermediate Holdings, Inc. | 5 | 0.7% |
| Ecmc Group, Inc. | 4 | 0.6% |
| Experian Information Solutions Inc. | 4 | 0.6% |
| ACS Education Services | 3 | 0.4% |
| Climb Credit Inc. | 3 | 0.4% |
| First Associates Loan Servicing LLC | 3 | 0.4% |
| JPMorgan Chase & Co. | 3 | 0.4% |
| Oklahoma Student Loan Authority | 3 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Arkansas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 578 | 85.3% |
| Closed with non-monetary relief | 47 | 6.9% |
| Untimely response | 33 | 4.9% |
| Closed with monetary relief | 10 | 1.5% |
| Closed without relief | 4 | 0.6% |
| In progress | 4 | 0.6% |
| Closed | 2 | 0.3% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Arkansas?
678 complaints about student loan have been filed from Arkansas.
-
Which company gets the most student loan complaints in Arkansas?
Navient Solutions, LLC. leads with 181 student loan complaints in Arkansas.
-
What is the most common issue with student loan in Arkansas?
The most frequently reported issue is Dealing with your lender or servicer with 332 complaints.
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The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.