Key Takeaways

  • 53,943 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (51,202).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
53,943 Total complaints
100.0% Timely response rate
0.0% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against CBC Companies, Inc. break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 51,202 94.9%
Credit reporting, credit repair services, or other personal consumer reports 2,606 4.8%
Debt collection 73 0.1%
Mortgage 21 0.0%
Credit card 19 0.0%
Debt or credit management 10 0.0%
Credit card or prepaid card 8 0.0%
Vehicle loan or lease 3 0.0%
Checking or savings account 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about CBC Companies, Inc..

Incorrect information on your report 35,465
Improper use of your report 11,845
Problem with a company's investigation into an existing problem 2,952
Problem with fraud alerts or security freezes 2,842
Problem with a credit reporting company's investigation into an existing problem 330
Unable to get your credit report or credit score 319
Attempts to collect debt not owed 36
Problem with a company's investigation into an existing issue 33
Credit monitoring or identity theft protection services 25
False statements or representation 21

Company Response Breakdown

When consumers file complaints, CBC Companies, Inc. responds in one of several ways. The breakdown below shows how CBC Companies, Inc. has resolved complaints.

Response Count Percentage
Closed with non-monetary relief 31,520 58.4%
Closed with explanation 22,411 41.5%
In progress 11 0%
Untimely response 1 0%

Complaints by State

Top states where consumers have filed complaints against CBC Companies, Inc..

State Complaints
Florida 8,283
Texas 5,966
Georgia 4,994
Illinois 3,974
California 3,763
Mississippi 2,836
North Carolina 2,611
South Carolina 2,476
New York 2,216
Alabama 1,640
Louisiana 1,342
Pennsylvania 1,256
Michigan 1,248
Virginia 1,206
Maryland 1,113
New Jersey 976
Tennessee 888
Ohio 870
Indiana 731
Nevada 676

Your Rights

What to do if you have a complaint against CBC Companies, Inc.

  1. Contact CBC Companies, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does CBC Companies, Inc. have?

    CBC Companies, Inc. has 53,943 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about CBC Companies, Inc.?

    The most common issue reported is Incorrect information on your report with 35,465 complaints.

  • How do I file a complaint against CBC Companies, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does CBC Companies, Inc. respond to complaints on time?

    CBC Companies, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.