Credit reporting or other personal consumer reports Complaints in California
California consumers have filed 942,668 complaints about credit reporting or other personal consumer reports with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 942,668 credit reporting or other personal consumer reports complaints from California.
- TransUnion Intermediate Holdings, Inc. has the most complaints (318,566).
- Most common issue: Incorrect information on your report.
Top Companies for Credit reporting or other personal consumer reports in California
| Company | Complaints | % of Total |
|---|---|---|
| TransUnion Intermediate Holdings, Inc. | 318,566 | 33.8% |
| Equifax, Inc. | 299,042 | 31.7% |
| Experian Information Solutions Inc. | 279,498 | 29.6% |
| Lexisnexis | 4,032 | 0.4% |
| CBC Companies, Inc. | 3,635 | 0.4% |
| Capital One Financial Corporation | 2,440 | 0.3% |
| Bank of America, National Association | 1,458 | 0.2% |
| Citibank, N.A. | 1,439 | 0.2% |
| JPMorgan Chase & Co. | 1,422 | 0.2% |
| Resurgent Capital Services L.P. | 1,181 | 0.1% |
| Wells Fargo & Company | 1,130 | 0.1% |
| Fidelity National Information Services, Inc. (FNIS) | 1,105 | 0.1% |
| Synchrony Financial | 1,021 | 0.1% |
| American Express Company | 840 | 0.1% |
| Bread Financial Holdings, Inc. | 821 | 0.1% |
| Discover Bank | 820 | 0.1% |
| Portfolio Recovery Associates, LLC | 813 | 0.1% |
| Encore Capital Group Inc. | 771 | 0.1% |
| Early Warning Services, LLC | 739 | 0.1% |
| CL Holdings LLC | 665 | 0.1% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit reporting or other personal consumer reports complaints from California.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 497,297 | 52.8% |
| Closed with non-monetary relief | 397,538 | 42.2% |
| In progress | 47,131 | 5% |
| Untimely response | 429 | 0% |
| Closed with monetary relief | 272 | 0% |
Frequently Asked Questions
-
How many Credit reporting or other personal consumer reports complaints have been filed in California?
942,668 complaints about credit reporting or other personal consumer reports have been filed from California.
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Which company gets the most credit reporting or other personal consumer reports complaints in California?
TransUnion Intermediate Holdings, Inc. leads with 318,566 credit reporting or other personal consumer reports complaints in California.
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What is the most common issue with credit reporting or other personal consumer reports in California?
The most frequently reported issue is Incorrect information on your report with 521,365 complaints.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.