Key Takeaways

  • 1,628 money transfer, virtual currency, or money service complaints from Connecticut.
  • Block, Inc. has the most complaints (361).
  • Most common issue: Other transaction problem.
1,628 Total money transfer, virtual currency, or money service complaints
30 Companies involved
16 Distinct issues

Top Companies for Money transfer, virtual currency, or money service in Connecticut

Common Issues

Other transaction problem 576
Fraud or scam 441
Unauthorized transactions or other transaction problem 162
Money was not available when promised 140
Managing, opening, or closing your mobile wallet account 69
Other service problem 51
Confusing or missing disclosures 37
Trouble accessing funds in your mobile or digital wallet 31
Problem with customer service 30
Unexpected or other fees 29

How Companies Respond

Breakdown of how companies respond to money transfer, virtual currency, or money service complaints from Connecticut.

Response Count Percentage
Closed with explanation 1,410 86.6%
Closed with monetary relief 124 7.6%
Closed with non-monetary relief 79 4.9%
In progress 14 0.9%
Untimely response 1 0.1%

Frequently Asked Questions

  • How many Money transfer, virtual currency, or money service complaints have been filed in Connecticut?

    1,628 complaints about money transfer, virtual currency, or money service have been filed from Connecticut.

  • Which company gets the most money transfer, virtual currency, or money service complaints in Connecticut?

    Block, Inc. leads with 361 money transfer, virtual currency, or money service complaints in Connecticut.

  • What is the most common issue with money transfer, virtual currency, or money service in Connecticut?

    The most frequently reported issue is Other transaction problem with 576 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.