Key Takeaways

  • 106 total complaints on file with the CFPB.
  • Most complaints are about Checking or savings account (69).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
106 Total complaints
100.0% Timely response rate
0.0% Consumer disputed rate
Checking or savings account Most common product

Complaints by Product

The following table shows how complaints against Glacier Bancorp Inc. break down by financial product category.

Product Complaints % of Total
Checking or savings account 69 65.1%
Money transfer, virtual currency, or money service 13 12.3%
Mortgage 11 10.4%
Credit reporting, credit repair services, or other personal consumer reports 4 3.8%
Debt collection 4 3.8%
Credit reporting or other personal consumer reports 2 1.9%
Payday loan, title loan, personal loan, or advance loan 2 1.9%
Payday loan, title loan, or personal loan 1 0.9%

Most Common Issues

These are the specific issues consumers most frequently report about Glacier Bancorp Inc..

Managing an account 33
Problem caused by your funds being low 18
Problem with a lender or other company charging your account 10
Applying for a mortgage or refinancing an existing mortgage 5
Closing an account 5
Fraud or scam 5
Incorrect information on your report 4
Problem with customer service 4
Trouble during payment process 4
Took or threatened to take negative or legal action 3

Company Response Breakdown

When consumers file complaints, Glacier Bancorp Inc. responds in one of several ways. The breakdown below shows how Glacier Bancorp Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 104 98.1%
Closed with monetary relief 2 1.9%

Complaints by State

Top states where consumers have filed complaints against Glacier Bancorp Inc..

Your Rights

What to do if you have a complaint against Glacier Bancorp Inc.

  1. Contact Glacier Bancorp Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Glacier Bancorp Inc. have?

    Glacier Bancorp Inc. has 106 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Glacier Bancorp Inc.?

    The most common issue reported is Managing an account with 33 complaints.

  • How do I file a complaint against Glacier Bancorp Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Glacier Bancorp Inc. respond to complaints on time?

    Glacier Bancorp Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.