Bank account or service Complaints in Hawaii
Hawaii consumers have filed 195 complaints about bank account or service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 195 bank account or service complaints from Hawaii.
- Bank of Hawaii Corporation has the most complaints (42).
- Most common issue: Account opening, closing, or management.
195 Total bank account or service complaints
28 Companies involved
5 Distinct issues
Top Companies for Bank account or service in Hawaii
| Company | Complaints | % of Total |
|---|---|---|
| Bank of Hawaii Corporation | 42 | 21.5% |
| First Hawaiian, Inc. | 27 | 13.8% |
| Bank of America, National Association | 21 | 10.8% |
| Wells Fargo & Company | 15 | 7.7% |
| JPMorgan Chase & Co. | 13 | 6.7% |
| Citibank, N.A. | 12 | 6.2% |
| United Services Automobile Association | 8 | 4.1% |
| Navy Federal Credit Union | 6 | 3.1% |
| U.S. Bancorp | 6 | 3.1% |
| Ally Financial Inc. | 5 | 2.6% |
| Capital One Financial Corporation | 5 | 2.6% |
| Paypal Holdings, Inc | 5 | 2.6% |
| SunTrust Banks, Inc. | 5 | 2.6% |
| Discover Bank | 3 | 1.5% |
| M&t Bank Corporation | 3 | 1.5% |
| American Express Company | 2 | 1.0% |
| Bank of the West | 2 | 1.0% |
| E*trade Bank | 2 | 1.0% |
| HSBC North America Holdings Inc. | 2 | 1.0% |
| TD Bank US Holding Company | 2 | 1.0% |
Common Issues
How Companies Respond
Breakdown of how companies respond to bank account or service complaints from Hawaii.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 129 | 66.2% |
| Closed with monetary relief | 33 | 16.9% |
| Closed with non-monetary relief | 18 | 9.2% |
| Closed without relief | 10 | 5.1% |
| Closed with relief | 5 | 2.6% |
Frequently Asked Questions
-
How many Bank account or service complaints have been filed in Hawaii?
195 complaints about bank account or service have been filed from Hawaii.
-
Which company gets the most bank account or service complaints in Hawaii?
Bank of Hawaii Corporation leads with 42 bank account or service complaints in Hawaii.
-
What is the most common issue with bank account or service in Hawaii?
The most frequently reported issue is Account opening, closing, or management with 97 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.