Debt collection Complaints in Hawaii
Hawaii consumers have filed 2,062 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 2,062 debt collection complaints from Hawaii.
- Portfolio Recovery Associates, LLC has the most complaints (118).
- Most common issue: Attempts to collect debt not owed.
2,062 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in Hawaii
| Company | Complaints | % of Total |
|---|---|---|
| Portfolio Recovery Associates, LLC | 118 | 5.7% |
| Encore Capital Group Inc. | 97 | 4.7% |
| Resurgent Capital Services L.P. | 73 | 3.5% |
| CL Holdings LLC | 46 | 2.2% |
| Equifax, Inc. | 46 | 2.2% |
| TransUnion Intermediate Holdings, Inc. | 39 | 1.9% |
| Experian Information Solutions Inc. | 38 | 1.8% |
| Aargon Agency, Inc. | 37 | 1.8% |
| Bank of America, National Association | 36 | 1.7% |
| Navient Solutions, LLC. | 34 | 1.6% |
| Capital One Financial Corporation | 32 | 1.6% |
| Citibank, N.A. | 32 | 1.6% |
| Transworld Systems Inc. | 30 | 1.5% |
| Synchrony Financial | 28 | 1.4% |
| CCS Financial Services, Inc. | 27 | 1.3% |
| Johnson Mark LLC | 27 | 1.3% |
| Guardian Capital Management Hawaii, LLC | 26 | 1.3% |
| Law Offices of Marvin S. C. Dang, LLC | 25 | 1.2% |
| JPMorgan Chase & Co. | 24 | 1.2% |
| Convergent Resources, Inc. | 22 | 1.1% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from Hawaii.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,669 | 80.9% |
| Closed with non-monetary relief | 315 | 15.3% |
| Closed | 33 | 1.6% |
| Untimely response | 18 | 0.9% |
| Closed with monetary relief | 14 | 0.7% |
| In progress | 13 | 0.6% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in Hawaii?
2,062 complaints about debt collection have been filed from Hawaii.
-
Which company gets the most debt collection complaints in Hawaii?
Portfolio Recovery Associates, LLC leads with 118 debt collection complaints in Hawaii.
-
What is the most common issue with debt collection in Hawaii?
The most frequently reported issue is Attempts to collect debt not owed with 678 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.