Key Takeaways

  • 9,104 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (7,680).
  • Timely response rate: 99.9%.
  • Consumer disputed rate: 12.8% of resolved complaints.
9,104 Total complaints
99.9% Timely response rate
12.8% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Convergent Resources, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 7,680 84.4%
Credit reporting, credit repair services, or other personal consumer reports 1,289 14.2%
Credit reporting or other personal consumer reports 51 0.6%
Credit reporting 28 0.3%
Consumer Loan 9 0.1%
Credit card 9 0.1%
Bank account or service 8 0.1%
Credit card or prepaid card 8 0.1%
Student loan 8 0.1%
Payday loan, title loan, or personal loan 4 0.0%
Checking or savings account 3 0.0%
Money transfer, virtual currency, or money service 3 0.0%
Mortgage 2 0.0%
Payday loan, title loan, personal loan, or advance loan 1 0.0%
Vehicle loan or lease 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Convergent Resources, Inc..

Attempts to collect debt not owed 3,381
Written notification about debt 1,309
Cont'd attempts collect debt not owed 1,223
Incorrect information on your report 751
False statements or representation 527
Communication tactics 442
Disclosure verification of debt 392
Problem with a credit reporting company's investigation into an existing problem 321
Took or threatened to take negative or legal action 271
Improper use of your report 244

Company Response Breakdown

When consumers file complaints, Convergent Resources, Inc. responds in one of several ways. The breakdown below shows how Convergent Resources, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 9,092 99.9%
Closed 12 0.1%

Complaints by State

Top states where consumers have filed complaints against Convergent Resources, Inc..

State Complaints
Florida 1,085
Texas 999
California 979
Georgia 728
New York 416
Illinois 402
Pennsylvania 356
New Jersey 341
Michigan 250
Ohio 242
Arizona 240
Virginia 239
Louisiana 213
Maryland 198
Nevada 185
Tennessee 171
South Carolina 142
Indiana 138
Alabama 136
Missouri 132

Your Rights

What to do if you have a complaint against Convergent Resources, Inc.

  1. Contact Convergent Resources, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Convergent Resources, Inc. have?

    Convergent Resources, Inc. has 9,104 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Convergent Resources, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 3,381 complaints.

  • How do I file a complaint against Convergent Resources, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Convergent Resources, Inc. respond to complaints on time?

    Convergent Resources, Inc. has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.