Key Takeaways

  • 133 prepaid card complaints from Iowa.
  • Incomm Holdings Inc. has the most complaints (28).
  • Most common issue: Problem with a purchase or transfer.
133 Total prepaid card complaints
20 Companies involved
11 Distinct issues

Top Companies for Prepaid card in Iowa

Common Issues

Problem with a purchase or transfer 46
Trouble using the card 36
Problem getting a card or closing an account 18
Unexpected or other fees 11
Managing, opening, or closing account 8
Unauthorized transactions/trans. issues 7
Fees 3
Adding money 1
Advertising 1
Advertising, marketing or disclosures 1

How Companies Respond

Breakdown of how companies respond to prepaid card complaints from Iowa.

Response Count Percentage
Closed with explanation 96 72.2%
Closed with monetary relief 25 18.8%
Closed with non-monetary relief 9 6.8%
Closed 1 0.8%
In progress 1 0.8%
Untimely response 1 0.8%

Frequently Asked Questions

  • How many Prepaid card complaints have been filed in Iowa?

    133 complaints about prepaid card have been filed from Iowa.

  • Which company gets the most prepaid card complaints in Iowa?

    Incomm Holdings Inc. leads with 28 prepaid card complaints in Iowa.

  • What is the most common issue with prepaid card in Iowa?

    The most frequently reported issue is Problem with a purchase or transfer with 46 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.