Cibc Bancorp USA Inc. Consumer Complaints
Cibc Bancorp USA Inc. has received 90 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 90 total complaints on file with the CFPB.
- Most complaints are about Checking or savings account (54).
- Timely response rate: 100.0%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Cibc Bancorp USA Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Checking or savings account | 54 | 60.0% |
| Mortgage | 10 | 11.1% |
| Credit reporting or other personal consumer reports | 6 | 6.7% |
| Money transfer, virtual currency, or money service | 6 | 6.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 5 | 5.6% |
| Credit card or prepaid card | 3 | 3.3% |
| Prepaid card | 3 | 3.3% |
| Credit card | 2 | 2.2% |
| Debt collection | 1 | 1.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Cibc Bancorp USA Inc..
Company Response Breakdown
When consumers file complaints, Cibc Bancorp USA Inc. responds in one of several ways. The breakdown below shows how Cibc Bancorp USA Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 82 | 91.1% |
| Closed with monetary relief | 8 | 8.9% |
Complaints by State
Top states where consumers have filed complaints against Cibc Bancorp USA Inc..
| State | Complaints |
|---|---|
| Illinois | 21 |
| California | 9 |
| Michigan | 5 |
| Georgia | 4 |
| Texas | 4 |
| Tennessee | 3 |
| Connecticut | 2 |
| Florida | 2 |
| Indiana | 2 |
| North Carolina | 2 |
| New York | 2 |
| Ohio | 2 |
| Pennsylvania | 2 |
| Utah | 2 |
| Wisconsin | 2 |
| District of Columbia | 1 |
| Iowa | 1 |
| Idaho | 1 |
| Maryland | 1 |
| Minnesota | 1 |
Your Rights
What to do if you have a complaint against Cibc Bancorp USA Inc.
- Contact Cibc Bancorp USA Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does Cibc Bancorp USA Inc. have?
Cibc Bancorp USA Inc. has 90 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Cibc Bancorp USA Inc.?
The most common issue reported is Managing an account with 26 complaints.
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How do I file a complaint against Cibc Bancorp USA Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Cibc Bancorp USA Inc. respond to complaints on time?
Cibc Bancorp USA Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.