Consumer Loan Complaints in Maryland
Maryland consumers have filed 1,041 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,041 consumer loan complaints from Maryland.
- Santander Consumer USA Holdings Inc. has the most complaints (109).
- Most common issue: Managing the loan or lease.
1,041 Total consumer loan complaints
30 Companies involved
13 Distinct issues
Top Companies for Consumer Loan in Maryland
| Company | Complaints | % of Total |
|---|---|---|
| Santander Consumer USA Holdings Inc. | 109 | 10.5% |
| Capital One Financial Corporation | 91 | 8.7% |
| Wells Fargo & Company | 86 | 8.3% |
| Ally Financial Inc. | 65 | 6.2% |
| Bb&t Corporation | 37 | 3.6% |
| Navy Federal Credit Union | 36 | 3.5% |
| SunTrust Banks, Inc. | 32 | 3.1% |
| Toyota Motor Credit Corporation | 29 | 2.8% |
| JPMorgan Chase & Co. | 27 | 2.6% |
| Credit Acceptance Corporation | 26 | 2.5% |
| Mariner Finance, LLC | 23 | 2.2% |
| Synchrony Financial | 23 | 2.2% |
| General Motors Financial Company, Inc. | 20 | 1.9% |
| Bank of America, National Association | 18 | 1.7% |
| Citibank, N.A. | 18 | 1.7% |
| Consumer Portfolio Services, Inc. | 17 | 1.6% |
| PNC Bank N.A. | 17 | 1.6% |
| Lendmark Financial Services | 16 | 1.5% |
| M&t Bank Corporation | 15 | 1.4% |
| American Honda Finance Corp. | 14 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from Maryland.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 857 | 82.3% |
| Closed with non-monetary relief | 89 | 8.5% |
| Closed with monetary relief | 66 | 6.3% |
| Closed | 19 | 1.8% |
| Closed without relief | 8 | 0.8% |
| Closed with relief | 2 | 0.2% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in Maryland?
1,041 complaints about consumer loan have been filed from Maryland.
-
Which company gets the most consumer loan complaints in Maryland?
Santander Consumer USA Holdings Inc. leads with 109 consumer loan complaints in Maryland.
-
What is the most common issue with consumer loan in Maryland?
The most frequently reported issue is Managing the loan or lease with 531 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.