Key Takeaways

  • 2,474 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (670).
  • Timely response rate: 99.7%.
  • Consumer disputed rate: 23.0% of resolved complaints.
2,474 Total complaints
99.7% Timely response rate
23.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Mariner Finance, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 670 27.1%
Credit reporting or other personal consumer reports 545 22.0%
Credit reporting, credit repair services, or other personal consumer reports 451 18.2%
Payday loan, title loan, or personal loan 361 14.6%
Payday loan, title loan, personal loan, or advance loan 270 10.9%
Consumer Loan 93 3.8%
Vehicle loan or lease 37 1.5%
Credit card 10 0.4%
Credit card or prepaid card 8 0.3%
Payday loan 8 0.3%
Checking or savings account 6 0.2%
Debt or credit management 5 0.2%
Mortgage 5 0.2%
Money transfer, virtual currency, or money service 3 0.1%
Bank account or service 1 0.0%
Credit reporting 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Mariner Finance, LLC.

Incorrect information on your report 634
Improper use of your report 258
Attempts to collect debt not owed 231
Took or threatened to take negative or legal action 152
Charged fees or interest you didn't expect 137
Struggling to pay your loan 122
Problem when making payments 111
Problem with a company's investigation into an existing problem 105
Communication tactics 99
Problem with a credit reporting company's investigation into an existing problem 90

Company Response Breakdown

When consumers file complaints, Mariner Finance, LLC responds in one of several ways. The breakdown below shows how Mariner Finance, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 2,431 98.3%
Closed with non-monetary relief 35 1.4%
Closed with monetary relief 7 0.3%
Closed 1 0%

Complaints by State

Top states where consumers have filed complaints against Mariner Finance, LLC.

Your Rights

What to do if you have a complaint against Mariner Finance, LLC

  1. Contact Mariner Finance, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Mariner Finance, LLC have?

    Mariner Finance, LLC has 2,474 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Mariner Finance, LLC?

    The most common issue reported is Incorrect information on your report with 634 complaints.

  • How do I file a complaint against Mariner Finance, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Mariner Finance, LLC respond to complaints on time?

    Mariner Finance, LLC has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.