Lendmark Financial Services Consumer Complaints
Lendmark Financial Services has received 1,965 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,965 total complaints on file with the CFPB.
- Most complaints are about Debt collection (515).
- Timely response rate: 98.1%.
- Consumer disputed rate: 19.5% of resolved complaints.
Complaints by Product
The following table shows how complaints against Lendmark Financial Services break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 515 | 26.2% |
| Credit reporting or other personal consumer reports | 451 | 23.0% |
| Credit reporting, credit repair services, or other personal consumer reports | 271 | 13.8% |
| Payday loan, title loan, or personal loan | 220 | 11.2% |
| Payday loan, title loan, personal loan, or advance loan | 208 | 10.6% |
| Vehicle loan or lease | 202 | 10.3% |
| Consumer Loan | 73 | 3.7% |
| Mortgage | 9 | 0.5% |
| Credit card | 7 | 0.4% |
| Credit card or prepaid card | 3 | 0.2% |
| Debt or credit management | 2 | 0.1% |
| Bank account or service | 1 | 0.1% |
| Checking or savings account | 1 | 0.1% |
| Credit reporting | 1 | 0.1% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Lendmark Financial Services.
Company Response Breakdown
When consumers file complaints, Lendmark Financial Services responds in one of several ways. The breakdown below shows how Lendmark Financial Services has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,938 | 98.6% |
| In progress | 20 | 1% |
| Closed | 5 | 0.3% |
| Closed with monetary relief | 2 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Lendmark Financial Services.
| State | Complaints |
|---|---|
| Georgia | 322 |
| North Carolina | 236 |
| California | 211 |
| Virginia | 193 |
| Maryland | 169 |
| South Carolina | 124 |
| Pennsylvania | 112 |
| Texas | 101 |
| Ohio | 75 |
| Alabama | 49 |
| Florida | 47 |
| Tennessee | 46 |
| Arizona | 41 |
| Kentucky | 31 |
| Washington | 31 |
| Colorado | 23 |
| District of Columbia | 18 |
| Louisiana | 18 |
| Mississippi | 16 |
| West Virginia | 16 |
Your Rights
What to do if you have a complaint against Lendmark Financial Services
- Contact Lendmark Financial Services directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Lendmark Financial Services have?
Lendmark Financial Services has 1,965 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Lendmark Financial Services?
The most common issue reported is Incorrect information on your report with 387 complaints.
-
How do I file a complaint against Lendmark Financial Services?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Lendmark Financial Services respond to complaints on time?
Lendmark Financial Services has a 98.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.